Pool Supervisor - Excalibur

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Pool Supervisor, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

THE STARTING RATE:$19.75hourly

THE DAY-TO-DAY:

• Supervise the daily operations of the pool and gym area, including monitoring/meeting safety standards, service delivery, cleanliness, ambiance, work with supporting departments and meet maintenance needs.

• Assist in overseeing lifeguards and other pool employees including making rotations and schedules

• Ensure timely and professional resolution to guest and employee-related challenges and/or concerns

• Participate in ongoing training, communicate company policies and objectives and support their implementation

• Ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale

THE IDEAL CANDIDATE:

• 2 years of previous experience in pool operations

• Understanding of building lifeguard rotations and schedules

• Previous supervisory experience

• Strong customer service background, with the ability to create personalized experiences and address guest needs promptly and professionally.

• Familiarity with the dynamics of working in a resort or casino environment, adept at managing high-energy guest interactions.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Healthcare, financial, and time off benefits including 401K Matching.

• Health & Income Protection benefits (for eligible employees).

• Professional and personal development through programs, networking opportunities, and community involvement.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10754

Are you ready to JOIN THE SHOW? Apply today!