Graduate Admissions Coordinator I

College of Graduate Studies:

UCF's College of Graduate Studies has nearly 10,000 students and 250 postdoctoral scholars. They expand their knowledge and skills under the guidance of our world-renowned faculty, utilizing our state-of-the-art facilities. Our alumni have accomplished amazing feats such as discovering new species and exoplanets, serving as a Vice President of Google, winning a Daytime Emmy Award, becoming a member of the Florida House of Representatives, and developing a vaccination for a global pandemic.

Working with over 1,500 graduate faculty members representing nearly 250 graduate degree and certificate programs across 11 academic colleges, the Graduate College provides institutional oversight to improve the graduate education/postdoctoral training experience at UCF.

The Opportunity:

UCF's College of Graduate Studies is currently accepting applications for a Graduate Admissions Coordinator I. Under the supervision of the Associate Director, University Admissions, this position supports the College of Graduate Studies, graduate programs, prospective and incoming graduate students throughout the graduate admissions process. The primary responsibility is to recruit, evaluate, and participate in the selection of candidates for admission of targeted market segments as assigned.

Attention to detail, strong customer service skills, and a strong work ethic are key characteristics for anyone in this position. We especially welcome candidates with a strong enthusiasm for UCF and its mission, with a passion for recruiting and supporting students to help them succeed academically and personally.

Responsibilities:

• Evaluates and processes graduate applications and supporting materials to ensure College of Graduate Studies policies and university admission regulations are met.

• Independently reviews and approves admissions actions by graduate programs to determine if applicants meet minimum BOE/BOG and university standards for admission or readmission to graduate status.

• Responsible for management and control of all admissions decisions and related issues.

• Computes necessary baccalaureate, masters, or doctoral GPA for admission in compliance with university admission standards.

• Authorizes application holds and removal of holds when the file becomes complete.

• Admits and denies certain students without graduate program approval.

• Compiles and organizes data for statistical surveys and reports for the Director of Admissions, the Dean of the College of Graduate Studies, the Institutional Knowledge Management and the Board of Education.

• Evaluates and clears all assigned student record clean up audits in student database system.

• Collaborates with graduate program faculty and staff to answer questions related to graduate admissions regulations, policies, and procedures.

• Addresses questions, concerns, and problems regarding the graduate application, application review system and other technologies used throughout the admissions process in order to provide support to our campus partners.

• Serves as liaison between applicants and graduate program staff.

• Responds to student inquiries and counsels graduate students about application and admission policies/procedures.

• Reviews and evaluates applications and academic credentials to advise applicants.

• Investigates problems regarding student files and assists students with registration, class schedules, and website navigation.

• Communicates with faculty and staff to resolve student registration issues.

• Evaluates and processes graduate applications and application materials using PeopleSoft, Slate, and other College of Graduate Studies technology.

• Directly trains and supervises OPS staff assigned to the admissions area as needed.

• Provides helpful and timely customer service for prospective students via phone, email, or other technologies in order to answer prospective student questions.

• Assists with the implementation of regular communication strategies with prospective students from initial inquiry through enrollment.

• Facilitates presentations, trainings, or other workshops for prospective students or current faculty and staff related to graduate admissions.

• Represents the College of Graduate Studies at graduate fairs, conferences and other recruitment events both locally and nationally.

• Performs other related duties as assigned by the Associate Director of Admissions, the Director of Admissions, the Associate Dean, or the Dean of the College of Graduate Studies.

Minimum Qualifications:

Bachelor's and 2+ years of relevant experience or Masters degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

We welcome candidates with experience in any of the following areas:

• Experience working with college students, preferably in admissions, advising, or student affairs.

• Proficient in using Slate, PeopleSoft, or similar platforms.

• Proficient in using computers and related technology.

• Thorough knowledge of administrative practices and principles, Board of Education and University rules/regulation, Florida State Statute regarding Residency for Tuition Proposes, and College of Graduate Studies policies and procedures.

• Strong customer service experience, with the ability to engage students and prospective students.

• Excellent communication skills, with the ability to adapt communication styles and approaches to meet the unique needs of students from various backgrounds.

• Strong organizational and time management skills, with the ability to prioritize tasks effectively in a fast-paced environment while maintaining attention to detail.

Special Instructions to the Applicants:

Occasional local, out of state, and overnight travel required to support student recruitment efforts.

This position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Additional Requirements related to Research Positions:

Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.

The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, postdoctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on UCF's Equal Opportunity Statement to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.