QPS Employment Group is hiring a Bilingual Administrative Assistant for our
Janesville, WI. This role will perform a wide variety of administrative and clerical tasks. The role requires the person to be dependable, approachable, self-motivated, sincere, factual, and committed to hard work. The person must possess the genuine desire to positively impact our associate employees and client we work with every day to ensure a great experience with QPS. This is a full-time, internal opportunity with QPS Employment Group. Working hours will be Monday - Friday 1st shift, 40 hours a week.
Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs: Family Spirit, High Touch, Passion, Legacy, Innovation, and Collaboration.
Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies.
What you'll be doing:
- Answers, screens and directs incoming communications from clients, external employees, and internal employees
- Retains a record of communication and activities by documenting subject and details in appropriate software platform(s) and according to policy
- Welcomes visitors, guests, employees and applicants; answers and/or directs inquiries
- Assists applicants by assigning free kiosks or web application workstations and by reviewing job applications
- Completes employer portion of I-9/W-4 and other E-Documents
- Updates applicant status and updates changes to employee/applicant profile
- Keeps reception area clean and functional
- Distributes hard copy paper pay checks in accordance with company policy
- Assists staff with recruiting and placement related administrative tasks
- Other duties as assigned
What we look for:
- At least 1 year of experience in a customer service setting
- High School diploma or GED preferred
- Ability to deal with a fast-paced environment, multiple tasks, and a high volume of employees
- Knowledge of Microsoft Windows programs (Word, Excel, Outlook)
- Professional and effective communication skills
- High level of integrity and commitment
- Must be highly organized and energetic
- Bilingual preferred (Spanish Speaking)
What We offer:
- We are proudly 100% employee-owned
- Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k
- PTO, Birthday PTO, Paid Holidays
- Educational Assistance
- Incentive bonus
- Work-life balance & flexibility
- Family culture
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