Administrative Support Supervisor

Primary Purpose of the Organizational Unit:
The Division of Facilities Management functions to design, construct, maintain, and operate the physical facilities of the University. The number one objective of the department is to provide and maintain facilities that will enhance and support the mission and academic goals of the University. Our approach is centered upon providing a superior level of customer service. The Facilities Service Center ( FCS) is the centralized location for all facilities related requests and inquiries.

Primary Purpose of the Position:
The Facilities Service Center Supervisor ensures that all incoming work requests from the members of the campus community are properly interpreted and triaged for both emergency and proper assignment purposes. Ensures the accuracy and completeness of facilities repair and maintenance work order data, files, front-end communications, and information flows. The incumbent of this position will also provide administrative support for the department. The Facilities Service Center Supervisor works closely with Facility Operations shops, customer service center specialists, and other Facilities Management units to facilitate prompt and through responses to customer needs.

High school diploma or equivalency and two years of progressively responsible administrative/office management experience, including some experience as a lead worker; or equivalent combination of training and experience.

Experience working with computerized maintenance management system (I.E Asst, Essentials, Maintenance Direct, Maximo, AIM, Micro Main, etc.)
Prior experience in the support center environment
Strong computer skills, particularly Microsoft Excel; with demonstrated experience with reporting features
Bachelor's degree in field closely related to facilities maintenance, project management, or business administration

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity,sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.