UKG Business Analyst I/II/Sr.

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index.

UKG Business Analyst is responsible for analyzing and improving business processes, identifying system requirements, and ensuring that our UKG technology solutions meet the organization's business goals. This role will take the lead in partnering with our business teams to solve business challenges by leveraging process, technology and systems expertise for our UKGPro environment.

This position can be located in any of the following locations: Bend, OR - Portland, OR - Billings, MT - Boise, ID - Bismarck, ND - Sioux Falls, SD or near a Knife River location.

Minimum Requirements:

• Requires knowledge of business systems and processes at a level normally acquired through completion of a bachelor's degree in business, computer science, management information systems or related field.
• Experience in software package configuration, installation, integration and maintenance.
• Understanding of UKG Products (or other similar HRIS/Payroll/Timekeeping/LMS systems).
• Level I, II, or Sr. will depend on experience/skills/education.

Preferred Requirements:

• Organized, detail oriented and able to multi-task in fast paces environment
• Prior experience supporting UKGPro software
• Proven experience as a business analyst with a focus on HR and payroll

Duties and/or Responsibilities:

• Work with internal business units to identify and document business needs, goals and system requirements.
• Work with software vendor support to address bugs in package code.
• Define business problems/issues and desired outcomes. Develop recommendations on alternative approaches and possible opportunities, while determining impact and long-term viability of solutions.
• Facilitates meetings, demos and training sessions. Works with internal business units to implement new/upgraded applications and provides guidance and training to ensure a smooth transition.
• Act as a liaison between internal business unites and IT teams ensuring effective communication of business requirements and technical specifications.
• Troubleshoots and analyzes moderately complex application functionality issues. Interfaces with technical application staff and/or vendors to resolve system or application problems. Research and respond to software issues (i.e., break/fix).
• Assist in the planning and implementation of system changes and enhancements, including training and supporting users.
• Create and maintain documentation of systems, workflows, and processes for future reference.
• Provide ongoing support for system-related issues, troubleshooting problems and coordinating solutions between teams.
• Produce and maintain documentation on all systems.
• Travel to subsidiary companies for application implementations and support will be required.
• Available to assist with scheduled on-call support and technical emergencies as required.
• Performs other tasks and special projects as assigned.

Knowledge, Skills, and Abilities:

• Requires good problem-solving skills.
• Knowledge and experience of customer service practices.
• Effectively communicate oral and written instructions.
• Strong attention to detail and a commitment to ensuring high-quality deliverables.
• Ability to establish and maintain effective relationships with clients from all levels in the corporation.
• Must be able to work in a team environment.
• Participate in and effectively work with highly specialized information technology professionals to deliver support services to any of the Knife River Corporation locations.
• Manage projects from start to completion as assigned by your supervisors.
• Self-motivated to learn new technologies and relay that information to the team members.

How To Apply:
Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.

Subject to pre-employment drug testing and background checks.

If unable to apply online, please mail completed application to:
Knife River Corporation
Box 5568
Bismarck, ND 58506