Assistant Operations Manager - Gate

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

As an Assistant Operations Manager, you'll help lead our teams in maintaining high standards of operational efficiency while prioritizing the safety of all team members. As a steward of operational excellence an Assistant Operations Manager will need to be flexible and adapt to changing operational needs and schedules. With our dedicated teams working on all three coasts across over 33 ports and 70 locations, you'll feel empowered to grow professionally while serving the communities in which we operate.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

ESSENTIAL DUTIES:

• Assumes a lead role in managing the company's vessel side operations including training, mentoring, and developing Interns, and existing staff within the department.
• Ensures labor and staff comply with accident prevention / safety and workers' compensation programs and procedures.
• Leads safety committees and is proficient in managing safety audits.
• Reviews safety trends for area and incorporates corrective measures and provides training sessions as needed.
• Develops short range business plans designed to achieve company goals and objectives while operating within approved fiscal budget.

• Identifies areas of cost reduction, leads and supports operational excellence initiatives.
• Determines the amount of labor needed for each day and ensures labor is ordered appropriately for your assigned area.
• Makes decisions affecting overtime cost and general expenditures and ensures they are made in the best interest of our company and customers.
• Determines additional staffing / labor needs and contacts appropriate representative in advance, ensuring cost-effective staffing and availability.
• Ensures payroll accuracy and makes appropriate changes as needed.

• Develops, reviews and approves efficient operational plans for all areas.
• Works closely with M&R/Terminal Departments to ensure the appropriate equipment allocation meets operational demands.
• Demonstrates and maintains positive relations with Labor and ensures that the Collective Bargaining Agreements are understood and adhered to.

• Demonstrates the process for reviewing and evaluating the performance of employees under their supervision and imposing corrective action/discipline when circumstances warrant.

• Advises Site Leadership of labor matters and assists in adjudicating all complaints filed including grievances.
• Participates in regular training and feed-back to labor and management staff.
• Communicates areas of accountability and performance expectations to labor and management staff.
• Develops, communicates, maintains and improves operating and administrative procedures (consistent with area procedures and objectives) designed to provide required information and facilitate internal practices.
• Ensures certifications and required training and clearance is current for you and your staff.
• Ensures that all company policies, procedures and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures.
• Travels to support other operations as needed.
• Other duties and projects as assigned and relevant.

Minimum Qualifications:

• High School Diploma or GED
• 3+ years of port terminal operations leadership experience
• Valid US Driver's License
• Obtain a TWIC Card issued by the Department of Homeland Security

Preferred Qualifications:

• Bachelor's Degree or higher
• Advanced experience with terminal computerized operating systems
• Advanced knowledge of safety and accident prevention codes and regulations
• Advanced knowledge and understanding of cargo stowage and stability
• Advanced labor relations knowledge, able to interpret CBA and make arguments to union on conflicts.
• Knowledge of jurisdiction controls of all labor unions which operate at their site.
• Solid understanding of how decisions will impact P&L
• Leads and challenges decisions.
• Ability to step in for Ops/Site Mgr. when needed.
• Able to communicate effectively with shippers/customers/Port
• Ability to work a flexible schedule of hours, days, nights, weekends, and/or holidays as directed by business need.

Physical Working Attributes:

• Climb up and down a ladder on a vessel multiple times within a shift
• Work on ships and terminal with engine equipment
• Work in changing hot and cold climates based on weather conditions.
• Work in an environment that may be hazardous to persons unable to see and hear fast moving equipment.
• Lift, push, and or pull up to 30lbs.