RN, Supervisor - Ambulatory Infusion Care South

Title: RN, Supervisor

Location: Laguna Hills, CA

Department: Ambulatory Infusion

Status: Full Time

Shift: Day

Pay Range*: $57.31/hr - $89.99/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Memorial Medical Center's strategic plan and demonstrates active support and participation in Lean initiatives for continuous performance improvement, patient safety and patient centered care.

The clinical supervisor is the front-line supervisor responsible for coordinating operations of the patient care department during their assigned shift. S/he is able to coordinate care not only for individual patients, but also to lead the care delivery of multiple patients in the nursing care area in accordance with the policies and procedures, standards and standard work that guide the processes of the assigned department. Responsibilities include coordinating, directing and monitoring unit operations with a focus on patient flow, staff scheduling, department budget, and unit supplies for the assigned shift. As a front-line nurse leader, s/he is accountable for participation in the evaluation process, and participation in the development and retention of department staff (licensed and unlicensed). Responsibilities include the assessment, planning, implementing and evaluation of processes of the department to ensure consistent high quality, cost effective, patient-centered care. The success of the department is inherent in the incumbent's ability to demonstrate positive, professional communication with patients, families, physician's departmental and interdepartmental staff to optimize workflow and to facilitate problem identification and resolution. The Clinical Supervisor collaborates with other professional disciplines/unit leaders to ensure the safe and effective delivery of patient-centered care and the achievement of desired patient safety outcomes.

Essential Functions and Responsibilities of the Job

1. Utilizes the nursing process, evidence-based practice, policies and procedures and practice standards as a framework for the management of unit operations.

2. Ability to demonstrate leadership in high-stress situations.

3. Models an interdisciplinary approach and collaborates with healthcare team members to achieve optimal operational efficiency.

4. Promotes the advancement of the profession of nursing (e.g. certification, advancement of education, Nurse Leadership Academy).

5. Ability to demonstrate leadership in the coordination and collaboration of patient-centered care across the healthcare continuum.

6. Creates a supportive, healthy, positive work environment through clinical and administrative leadership and expertise.

7. Fosters employee engagement and leads by example, thus inspiring loyalty.

8. Embraces the Lean mindset and utilizes the plan-do-study-act (PDSA) performance improvement model.

9. Participates in a shared-governance teams/councils/committees for improvement of unit/system operations.

10. Demonstrates the ability to conduct crucial conversations when coaching employees to foster clinical improvement through effective feedback.

11. Fosters a culture of safety by assessing and applying appropriate interventions and evaluating the effectiveness of those outcomes.

12. Promotes an environment that supports and enhances the Patient and Family Experience.

13. Ensures accountability to achieve financial targets through daily management of personnel in accordance with patient census and other variables.

14. Promotes and participates in activities designed to support organizational excellence and growth, such as Magnet initiatives and Lean processes.

15. Demonstrates the ability to teach, mentor, coach, delegate and supervise healthcare team members in the performance of nursing procedures and processes with a focus on safety and competence.

16. Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial and other sensitive material in printed, electronic or verbal form, which may jeopardize the privacy of patients and or employees.

17. Ability to be at work and be on time

18. Ability to follow company policies, procedures and directives

19. Ability to interact in a positive and constructive manner

20. Ability to prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out ourMemorialCare Benefitsfor more information about our Benefits and Rewards.