ASL Interpreter, Relief

Lucile Salter Packard Children's Hospital at Stanford
United States, California, Palo Alto
725 Welch Road (Show on map)
Feb 27, 2025
Job Description JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Under the direct supervision of the manager of interpreter services, the Relief ASL interpreter conducts medical and general interpreting for the patient care staff and for patients and their families throughout LPCHS and its satellite locations. The interpreter acts as Language Bridge to ensure best outcomes in communication between the hearing and/or speech impaired and their caregivers. The interpreter acts as a cultural consultant to staff and as an advocate, when appropriate, for non-hearing patients and families. The interpreter assesses and monitors patients' understanding of the information conveyed and keeps physicians/nurses informed as to the level of that understanding. Suggest referrals to medical staff, clinical social workers, patient representation staff, chaplains and ancillary services. Records services provided in electronic patient's chart. Represent LPCHS/SHC interpreter services at various functions. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. * Assesses patient's and family's comprehension of "informed consent" as needed. * Encourages patients' compliance with treatment acting as cultural broker. * Advises physician/patient care team of need for clarification. * Assists LPCHS clinical staff in the assessment of situations in culturally different context. * Performs medical interpretation and transliteration for patients and their families; medical staff and other care providers; including in-group settings, such as family conferences. This will include but is not limited to interpreting when a care giver is: a) Taking a patient's medical history, b) Giving diagnoses, c) Performing medical procedures, d) Explaining treatment plan e) Explaining medicine prescription and regimen, f) Providing patient education or counseling, g) Describing discharge and follow up plans. * Works with scheduling system and coordinators or managers to assess daily need for services. Documents sessions in CERNER, manages conflicts of scheduling to ensure best outcome for patients. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. * Education: Bachelors degree in a work-related discipline/field from an accredited college or university. * Experience: Five (5) years of progressively responsible and directly related work experience. * License/Certification: None required. KNOWLEDGE These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification. * Ability to establish and maintain effective working relationships. * Ability to maintain confidentiality of sensitive information. * Ability to remain calm under pressure and apply sound judgment. * Ability to respond to on-call needs, and to accommodate last minute requests. * Knowledge of cultural and perceptual factors that may affect patient treatment and communication. * Knowledge of extensive medical terminology and sign vocabulary and continue to improve sign competencies and medical terminology through continuing education. * Knowledge of healthcare interpreter and professional standards of best practice, to ensure consistent quality and performance, including: accuracy, confidentiality, impartiality, respect, cultural awareness, role boundaries, professionalism, self development and advocacy. * Knowledge of, and adherence to the healthcare professional interpreter's code of ethics. PHYSICAL REQUIREMENTS The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $45.48 to $51.04 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.