New

Epic Trainer

TEKsystems
$45.00 - $65.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Francisco
Feb 27, 2025
Description JOB PURPOSE The Enterprise Application Training Specialist 2 works with the EA team to provide training on all EA platforms. These platforms include Epic Ambulatory, Box, Slack, Zoom, and the EBS system. Continually assess and meet the educational needs of users, including but not limited to, medical staff, clinical staff, admin. staff and Interdisciplinary Team (IDT). Responsible for planning, developing, and implementing EA user education and development training programs, integrated throughout On Lok's directly operated centers and related service departments. ROLES AND RESPONSIBILITIES * Create, update, and enhance EA and business system training documentation, including curricula, training scripts, objectives, handouts, quick reference guides, tests, proficiency assessments, lab scenarios and post-training support materials and evaluations. * Partner with managers and supervisors to ensure implementation opportunities and training goals are met (i.e., orientation, in-services, competency monitoring, and regular user training). * Understand and consider different cultural sensitivities and relative experience levels of staff when planning training sessions/modules and anticipate the impact upon implementation. * Participate in organizational program development committees. * Incorporate compliance with PACE, state, local and federal rules, regulations, and laws applicable in their trainings. * Maintain excellent documentation and communication of progress on all projects. * Continuously improve the efficiency, effectiveness, and delivery of the teaching and assessment of learning for users. * Understand the philosophy of continuous learning and be highly motivated towards the ongoing provision of quality learning for internal and external users. * All other reasonably related jobs as assigned. Core Values Every member of our community must demonstrate and promote a commitment to On Lok's core values and the On Lok Healthcare Hospitality G.R.E.A.T. Practices for 5-Star customer service. Compassion We care for each other, our partners and the people we serve. We act with empathy, kindness and a desire to help. Excellence We set high standards and we strive to be the best we can be in everything we do. This takes integrity, quality, innovation, collaboration, skills and learning. Resourcefulness We steward resources in an effective and responsible way. We think creatively to solve problems and innovate. Inclusivity We create an environment of collaboration and respect the voices, experiences and interests of diverse cultures and society groups. Sense of belonging and dignity are experienced by all. Healthcare Hospitality G.R.E.A.T. Practices for 5-Star Customer Service G - Greet R - Respect E - Experience A - Assist T - Thank REQUIRED QUALIFICATIONS Education Level Education Details Bachelor's Degree Graduate of an accredited college or university. Education and relevant experience may be combined to meet the minimum requirement. Work Experience Experience Experience Details 4-7 years Experience in developing training curriculum and providing training in a healthcare setting, both in person and virtual. Knowledge, Skills and Abilities KSAs * Possess experience in instructing, communicating with, and presenting to individuals of all levels of education. * Present a professional image, be diplomatic, have excellent listening skills, a positive approach, be a problem solver, a self-starter, and results oriented. * Detail oriented with the ability to organize and motivate teams, work on multiple projects and tasks concurrently, and satisfy deadlines. * the client is unique due to the diversity of its' participants and staff. This individual must embrace diversity and welcome what that means in all its forms. Licenses and Certifications Test Enter licenses/Certifications Licenses/Certification Details Time Frame Licenses and Certifications Enter licenses/Certifications Licenses/Certification Details Time Frame Certified Epic Principal Trainer Credentialed in Epic MyChart, Haiku/Canto, Cadence, Dragon, Orders Healthcare related certifications Skills Epic, Training documentation, Ambulatory, E-learning, Content creation, Support, Instructional design, cadence, resolute professional billing, Training software, Training materials, Epic certified, Training design, Training instruction, Training development Top Skills Details Epic,Training documentation,Ambulatory,E-learning,Content creation,Support,Instructional design Additional Skills & Qualifications HYBRID ENVIRONMENT. MUST BE WILLING TO GO ONSITE IN FREMONT 2 DAYS A WEEK; Great communication skills Team player Experience Level Intermediate Level Pay and Benefits The pay range for this position is $45.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in San Francisco,CA. Application Deadline This position is anticipated to close on Mar 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.