UC Tax Review Office Administrative Assistant 1

Are you interested in using your education and training to start a new chapter in your career? The Department of Labor & Industry, Unemployment Compensation Tax Review Office (UCTRO) is looking for an analytically minded Administrative Assistant 1 to complete our team. This position gives you the opportunity to process unemployment compensation (UC) contribution petitions for reassessment issued by Office of UC Tax Services. Bring your dedication and ambition to our department and unleash your potential!

As an Administrative Assistant, you will be responsible for facilitating the resolution of the petition process and providing administrative support for the Administrator and Chief Hearing Officer. While utilizing your detailed knowledge of the UC law and regulations as well as General Rules of Administrative Practice and Procedure (GRAPP), you will be performing reviews of the pending petitions, including analyzing the grounds and reasons provided in the petition in order to determine the course it will take. You will have the opportunity to handle correspondence from petitioners, attorneys, third-party representatives, Office of UC Tax Services (OUCTS), and the Office of Chief Counsel (OCC) regarding pending petitions. Work includes analyzing and identifying deficiencies in incoming petitions and tailoring non-routine correspondence to address those deficiencies. This analysis involves reviewing late, blank, non-notarized, and weak petitions to determine if the petition needs a dismissal order drafted or if the petition can go forward for further review. Additional responsibilities include:

• Scheduling hearing and court reporting services
• Recommending changes to administrative processes used to manage workflow
• Reviewing forms, notices, and letters for compliance with procedural changes
• Preparing routine and non-routine reports
• Attending and participating in meetings and required trainings

Apply today to make your career aspirations a reality!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Such training as may have been gained through graduation from a four year college or university or any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.