Quality Supervisor

POSITION SUMMARY

Husco provides individuals the opportunity to pursue a career within a fast-paced, industry leading and entrepreneurial organization. Quality Supervisors are responsible for the execution of both short and long-term goals and strategies for the quality engineers, which are supportive of divisional goals. A Quality Supervisor effectively manages the quality engineering team to optimize product quality and customer satisfaction. A Quality Manager also visibly leads the team's efforts in customer satisfaction, based upon quality and service to both internal and external customers. A successful Quality Supervisor is self-motivated and a natural trouble-shooter who is able to react quickly under pressure and prioritize and manage several tasks concurrently.

Husco is committed to building an environment for employees to be able:

• To have the flexibility of their own work and put a personal 'stamp' on their output
• Continuously expand and development their professional talents, skills, and knowledge
• Create a product for our customers that serves a greater purpose to communities around the world

PERFORMANCE OBJECTIVES

• Quality Leadership: Provide support, training and leadership to Quality Engineers, operators and support staff with direction from Quality manager or VP Quality.
  • Relentlessly and urgently drives, monitors, assists, and motivates the pursuit of defect-free performance.
  • Pursues continuous improvement organizationally.
  • Embodies data-based decision-making.
  • Leads, develops and Implements quality & environmental systems through industry & customer audits and certifications to standards such as IATF 16949, ISO 14001, VDA 6.1, Ford Q1, GM BIQS etc.
  • Supervises the day-to-day activities of Quality Engineers.
• Lead Internal and External Corrective Actions: Lead customer and internal quality concerns urgently as they arise. Complete root cause analysis, containment and drive corrective actions utilizing the Six Sigma DMAIC problem solving approach.
  • Drives root cause analysis and problem solving utilizing Six Sigma methodology and Quality Management System processes
  • Verify and validate all corrective actions.
  • Responsible for monitoring and tracking customer quality data.
  • Communicates effectively to customers via emails, customer portals and through meetings.
• KPIs (Responsible for managing and coaching Quality Engineers for set targets)
  • Monitors, reports and drives improvements to customer & internal quality metrics throughout - scrap, PPM, FTT, warranty, line returns and COQ.
  • Leads and follows up on internal and external quality audits as required
  • Provide disposition of non-conformances in a timely manner, assure that the proper corrective and preventive actions are taken, and follow up to assess effectiveness
  • Drives Continuous improvements (PIIs)
  • Analyzes reports and defective products to determine trends and recommend corrective actions (systemic improvements).
• New Product Launches & Change management: Lead, collaborate with cross functional teams to identify, schedule, and execute all quality related deliverables including: - History of Quality - PFMEAs and Control Plans - Process Capability, GR&R and MSA - Production Parts Approval Process (PPAPs) or Part Validation for Finished Goods, Accessories, Service Parts, and as required components and raw materials. Drive lessons learned from previous programs into multi-site collaboration or best practices.
• Develop and Facilitate Training Needs: Lead training needs with APQP, problem-solving, root cause analysis, process capability, measurement system analysis, and other data analytic techniques. Identify, develop strategic plan for current departmental resources (personnel, equipment, training etc.) based on organizational and industry requirements.
• Support Organizational Safety training and education initiatives to minimize lost time injuries and eliminate recordables.
• All other duties as assigned.

MINIMUM QUALIFICATIONS

• Minimum of five (5) years of experience in product design, manufacturing or quality. Experience leading, coaching and developing a range of experienced Engineers preferred.
• College Degree in Industrial Operations, Mechanical Engineering, or Quality Assurance or equivalent education required.
• Experience in Automotive with Tier 1 experience preferred.
• Experience with IATF 16949.
• Strong interpersonal and leadership capability with the ability to shape and drive change.
• Strong problem-solving skills required
• Strong analytical background with demonstrated ability to analyze, explain, and draw logical conclusions from complex operational, financial, regulatory and/or business data.
• Ability to multi-task and drive critical issues simultaneously required
• Continuous Improvement / Kaizen / Lean facilitator
• Deep understanding of Automotive Core tools - PFMEA, Control Plan, PPAP & APQP.
• Six Sigma Black Belt Certification preferred.
• Knowledgeable in geometric tolerancing/design and the use of standard inspection metrology equipment.
• Understanding of statistical data, Minitab (or other statistical analysis tools) and Excel.
• Willing and able to travel (minimal).
• (Authorized to work in the United States)

PHYSICAL REQUIREMENTS

• In a standard workday this person will work in both shop and office environments and required to sit 25%, stand 50%, walk 20%, lift 5%, bend <2%, kneel <2% and drive/travel.
• This individual will be required to lift materials weighing up to 50 lbs. frequently.
• Repetitive use of the hands as to fine manipulation/dexterity will be required for use of inspection and calibration instruments, data/dexterity will be required for use of inspection and calibration instruments, data input, writing, manipulation of "mouse" and phone dialing. Phone duties require: clear and audible speech.
• Visual requirements include excellent number and depth perception, strong reading abilities, ability to read computer printouts and computer spreadsheet applications.
• This person may come in contact with all types of office or shop hazards: temperature, occasional contact with chemicals, fumes, etc.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. (All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others). The requirements listed in this document are the minimum levels of knowledge, skills and abilities.

(This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.)

(HUSCO IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.)