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Portal Billing Assistant

The Kendall Group
United States, Michigan, Portage
5101 South Sprinkle Road (Show on map)
Feb 27, 2025
Portal Billing Assistant
Portage, Michigan
About The Kendall Group
The Kendall Group seeks a talented, creative, self-motivated individual for a Portal Billing Assistant position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Controller, the Portal Billing Assistant is a key member of the Finance team. The person in this role is responsible for reviewing and ensuring accurate entry of invoices on customer portal sites. This person also works within company systems to create customer invoices for specific territories.
Exciting work you will do:
The essential duties and responsibilities of the Portal Billing Assistant will consist of, but are not limited to, the following:


  • Enter customer invoices on web portals
  • Process Job Management invoicing for specific territories
  • Coordinate with order writers and credit analysts as needed for invoice clarifications
  • Coordinate with Help Desk on registrations for new portals
  • Perform other duties and projects as assigned


Competencies you possess:


  • Service Excellence
  • Results, Action Oriented
  • Accountability and responsibility
  • Teamwork and collaboration
  • Time Management
  • Attention to Detail


What you'll need:


  • Work Experience: Entry Level
  • Education: High School Diploma or equivalent
  • Analytics/Computer Skills: Experience working with MS Office and Office 365 products
  • Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced environment
  • Cross-functional skills: Ability to work well cross-functionally; provides ability to work under pressure to meet deadlines; flexible and quickly adaptable to changing priorities
  • Communication Skills: Ability to communicate well with all levels of the organization; strong written and verbal communication skills; interpersonal and customer service skills; ability to present information in a manner that can be understood by non-technical staff
  • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.


  • Ability to see, talk, hear, stand and walk
  • Ability to sit for 8 hours a day


  • Physical Environment: Normal office environment
  • Schedule: Monday-Friday, 7 am - 4 pm (flexible); minimal overtime may be occasionally required


Qualifications we prefer but don't require:


  • Experience: 1 year experience with ERP software



The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
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