FIU Analyst - Fraud Investigations (Remote)

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

The FIU Analyst/Fraud Investigations is responsible for customer fraud investigation cases, ensuring compliance with all policies and procedures, as well as all applicable state and federal banking regulations, minimizing loss exposure to the Bank and the Bank's customers. Responsibilities include investigating multiple fraud typologies and preparing accurate, complete and timely Suspicious Activity Reports (SARs).

Essential functions can vary based on specific duties assigned.

It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations.Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank's BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination.

ESSENTIAL FUNCTIONS

• Investigate referrals of suspicious activity related to potential external fraud and financial crimes
• Responsible for timely and complete documentation of investigative activity in the designated case management system, the collection and compilation of relevant evidence to support the case, and the preparation of well-constructed, complete, and accurate Suspicious Activity Reports (SARs) on applicable cases.
• Research and analyze high-risk transactions across all payment channels with a sense of urgency;
• Conduct due diligence, evaluate the circumstances, and recommend appropriate risk-based actions for any cases of potential fraud; escalate as necessary;
• Collaborate with personnel from other departments when conducting investigations, as appropriate;
• Document all findings in a centralized case management system to ensure complete documentation is maintained as required;
• Communicate with FIU management on internal control deficiencies detected during the account monitoring/investigative processes;
• Maintain knowledge of the bank's products, services, customers and geographic locations, and the potential fraud risks associated with those activities;
• Maintain proficiency in all aspects of BSA/AML compliance;
• Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures;
• Other duties and responsibilities may be assigned, according to the needs of the bank

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Strong critical thinking, analytical and problem-solving skills;
• Strong verbal and written English communication skills.
• Subject matter expertise in a wide range of fraud typologies including online banking fraud, account takeovers, check fraud, debit card fraud, ATM investigations, ACH/Zelle fraud, and business email compromise
• Ability to identify fraudulent, unusual and/or suspicious activity and understand when it needs to be escalated;
• Ability to perform a detailed analysis of accounts and relationships;
• Ability to work and thrive in a fast paced, high intensity, high demand and deadline driven environment;
• Self-motivated, dependable, adaptable, and detail-oriented with strong research and organizational skills;
• Ability to handle and accomplish multiple tasks and resolve competing priorities effectively;
• Proficient with PC work, including Microsoft Outlook, Word, Excel, PowerPoint, and other varying software if/as needed; knowledge of and ability to use internal bank systems a plus;
• Excellent oral and written communication skills;
• Ability to draft reports, prepare documents, and compose letters, memorandums, and business correspondence;
• Ability to interface with all business lines and legal entities and people of varying level, title and knowledge;
• Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering

Qualifications, Education, and Certification Requirements

• Education: Bachelor's degree preferred
• Experience:
  • Minimum of 5 years extensive fraud and/or BSA/AML experience in a financial institution
  • Experience conducting bank fraud investigations
  • Experience in writing quality SARs and reviewing SARs written by others.
• Certifications/Specific Knowledge:
  • In-depth knowledge of all fraud typologies and experience conducting fraud investigations for financial institutions.
  • Working knowledge of payment rails such as wire, ACH, debit cards, and checks. Knowledge relating to RTP, credit cards, and cryptocurrencies such as Bitcoin is helpful
  • BSA/AML regulations related to suspicious activity monitoring and reporting;
  • Familiarity with various fraud detection and AML monitoring systems; Verafin experience preferred.
  • Strong understanding of bank operations including but not limited to navigating banking systems, understanding teller transactions and interpreting customer transactions;
  • CFE (Certified Fraud Examiner) ) and/or CAFP (Certified AML and Fraud Professional) and/or CAMS (Certified Anti-Money Laundering Specialist certification preferred

TRAINING REQUIREMENTS/CLASSES

• New Employee Orientation
• Required annual compliance training
• System-specific training as necessary to perform duties
• FIU/Financial crimes training as assigned by the Chief BSA Officer

PHYSICAL DEMANDS

• Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday.
• Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift.
• Must be able to hear and communicate with coworkers and customers throughout the day.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours.

• Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank's grooming and dress codes.
• Must demonstrate excellent people skills with customers and coworkers.
• Must be willing to function as a team member.
• Must be willing to demonstrate commitment to South State Bank's mission and goals.

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Remote work is not a substitute for child/dependent care. Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required for attendance at meetings as needed.

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