Asset & Wealth Management Operations-Chicago-Associate-Client Operations-Distribution Services

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it's all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.

A career with Goldman Sachs Asset & Wealth Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $2 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions, and building meaningful relationships with your clients. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about our craft, our clients, and building sustainable success. Bringing together traditional and alternative investments, Goldman Sachs Asset & Wealth Management provides clients around the world with a dedicated partnership and focus on long-term performance. As primary investment area within Goldman Sachs, we provide investment and advisory services for pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors, and individuals.

Client Operations - Distribution Services

Global Client Operations is a sales-aligned service organization that provides Investor servicing and record keeping while focused on enabling distribution, providing consultative services, creating scale and controls.

The Distribution Services team is responsible for leading strategic initiatives and managing client operational relationships with intermediary client firms of Goldman Sachs Asset Management. Responsibilities include maximizing distribution opportunities, building and strengthening the infrastructure between our organizations, and delivering world class client experiences. Our team delivers robust, scalable and best in class solutions, operational processes, trading execution, and manages new product and platform launches. The role will focus on enabling business, managing complex product events, implementing strategic client or internal initiatives, identifying service improvements, and leading communication in partnership with various Goldman Sachs Asset Management teams all relating to Goldman Sachs mutual funds, ETFs, Collective Trusts and other products/vehicles distributed by third party intermediaries.

Responsibilities

• Lead strategic Goldman Sachs and client initiatives relating to products above
• Provide consultative service and operational guidance to our clients, partnering with Global Shareholder Services and internal GS teams including Sales, Product Development, Engineering, Management and Legal
• Develop expertise of client infrastructure and servicing needs including broker dealers, clearing firms, independent investment advisory firms, third party administrators and retirement recordkeepers
• Keep abreast of industry and regulatory landscape to understand impacts to clients & to GS' business and implement as appropriate
• Research industry, competitor, and client best practices to determine new more effective ways to execute our business
• Lead and participate in client driven or internal projects, own deliverables, track and communicate status
• Prepare critical internal reporting (accomplishments, business plans, etc.)
• Manage client inquiries and needs involving the execution of our business
• Stay abreast of industry trends, competitor activities, and regulatory changes to inform strategic decisions
• Develop and implement distribution strategies to enhance market presence and achieve business objectives
• Possess a deep understanding of financial products offered by our Asset & Wealth Management division
• Identify and mitigate potential risks associated with client relationships and distribution activities

Experience / Skills

• A minimum of 2 years of experience specifically within the asset management or financial services industry, demonstrating a comprehensive understanding of industry dynamics, products, or market trends
• Proven experience in distribution services and client relationship management, preferably with a focus on mutual funds, ETFs, Collective Trusts and other products/vehicles.
• Outstanding leadership and communication skills with the ability to present strategies and business decisions clearly and concisely
• Demonstrate a client-focused mindset by actively listening to client needs, providing tailored solutions, and ensuring a high level of satisfaction through exceptional service and support
• Strong critical thinking, analytical, and problem-solving skills
• Excellent project management skills and ability to multi-task
• Ability to thrive and adapt in a fast-paced, collaborative and dynamic environment
• Effective time management and prioritization skills
• Team oriented and self-motivated with a positive attitude
• Deep understanding of operations with appreciation for processes and controls
• Bachelor's degree from a four-year college or university required

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.