Summer Intern - Product Satisfaction

Job Description (External)

**Please note, we are not able to consider OPT/CPT candidates**

Volkswagen Group of America's 10 - week Summer Internship Program targets undergraduate students entering their Junior or Senior years who are eager to acquire practical, real-world experience in the automotive industry. This program is designed for high potential, highly mobile, and self-starter candidates with a strong interest in the automotive industry. Focused on the development of professional and technical competencies as well as on-the-job-training, our Summer Internship Program is an excellent opportunity to explore career choices early on. At Volkswagen Group of America, interns have the chance to make an impact because we challenge them and trust them to perform meaningful work.

Program Information:

• 10-week Summer Internship Start Date (non-negotiable): June 2, 2025
• Program Duration: June 2, 2024 - August 8, 2025
• Please attach a copy of your current resume. Cover letter is optional.
• Please attach a copy of your current transcript. A PDF is required.

Role Summary:

The Product Satisfaction Intern will assist the team in analyzing over 200,000 customer verbatims throughout an AI language tool and create content that helps our project and engineering teams to prioritize counter measures for our entire model lineup. The results of this final data set will be presented to the NAR Board and Board of Management in Germany. The Intern will partake in creating these documents to be presented to the highest level within the organization.

Role Responsibilities:

• Analyze customer feedback utilizing AI technology
• Analyze large data sets
• Draft documents for the executive leadership and interact with various business units within the organization

Qualifications:

• A rising college Junior, Senior or recent graduate
• Strong GPA
• Strong preference for business, operations or engineering related majors

Skills:

• Microsoft skills, analytical and logical thinking and problem solving.
• Strong analytical, organizational, and communication skills.
• Critical Thinking & Problem-Solving skills

Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.