COMMUNITY SYSTEMS SUPERVISOR
 Western Virginia Water Authority | |
 United States, Virginia, Roanoke | |
 Mar 01, 2025 | |
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JOB POSITION: COMMUNITY SYSTEMS SUPERVISOR
Division: Water Quality Status: Non-Exempt Grade: 107 Job Code: 702 Reports to: Community Systems Manager Date: 08-01-23 Revised Date: 00-00-00 Last Reviewed Date: 00-00-00 SUMMARY OF JOB Performs responsible skilled work in supervising the daily operations within the Community Systems Operations. Oversees the operations of the wastewater treatment plants, water wells and tanks, as well as water distribution systems. Troubleshoots water and wastewater system problems. Informs management of repairs needed. Assists in preparing monthly operational schedules. Monitors inventory of chemicals and replacement parts. Oversees operations in the absence of the Community Systems Manager. Graduation from high school/GED equivalent supplemented by course work in environmental studies/chemistry/sewage/water treatment/other related areas and three (3) or more years of related experience. Previous experience in supervisory role preferred. Class III Water and Wastewater license from the Virginia Department of Professional and Occupational Regulation for Waterworks and Wastewater Works. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned or scheduled. * Directs and coordinates work of assigned employees. * Takes active role in developing employees by establishing individual employee goals and objectives. Assures appropriate resources are available to obtain established goals and objectives. * Makes recommendations to management on appointments and promotions within assigned area. * Assures employee evaluations are complete and accurate and meet all requirements. * Coordinates maintenance and repairs of plants, distribution and collection systems, lift stations, water wells and tanks, equipment and requisition of supplies, materials and related inventory. * Assists and prepares monthly work schedule. * Assists with preparation of reports to state and local authorities. * Assists in the training of staff in operation of water and wastewater treatment processes and preparation for certification exams. * Records readings from meters and instruments. * Turns water service off and on or for non-payment of water bills at the request of customer service. * Repairs leaks around meters by replacing washers, installing new meter connections, tightening bolts or other related methods as required. * Investigates for no water, muddy water or other problems related to water quality. * Investigates water pressure and low flow related problems at residential, commercial and with the distribution system. * Investigate water main breaks and perform leak detection. * Checks functionality of equipment at Treatment plants, Water facilities, and Lift Stations. * Regulate and adjust motors, pumps, blowers, valves and other equipment as appropriate to meet changing operations conditions. * Collects samples and makes routine tests as necessary. * Inspects buildings and equipment, noting need for maintenance and repair work. * Informs management of the need for major repairs. * Coordinates and communicates with required entities both internal and external to the Authority. * Keeps and maintains operational records. * Proficient in Microsoft Office (Word, Excel, PowerPoint). * Subject to twenty-four (24) hour call and weekend shifts as assigned. SUPERVISORY RESPONSIBILITIES Supervises assigned employees in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to direct and supervise work of assigned personnel. * Ability to review and recommend improvements in processes and procedures for assigned area. * Ability to think logically and comprehend data. * Ability to work with minimal supervision. * Ability to work safely and obey all safety rules. * Ability to communicate effectively, both verbal and in writing. * Ability to respond to inquiries from employees and customers orally or in writing as necessary. * Ability to represent assigned area in meetings attended. * Ability to identify problems and/or conflict and seek management assistance in dealing with problems and/or conflicts. * Ability to analyze and solve technical and administrative problems. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, maps and procedure manuals. * Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form. * Ability to write reports, correspondences and procedure manuals in a clear concise manner. * Ability to establish and maintain effective working relationships with co-workers, employees, other Water Authority departments and the general public. * Ability to work alone or in a team environment. * Must possess and maintain a good work ethic concerning attendance, punctuality, positive attitude, meeting deadlines, being a team player and encouraging teamwork among employees. * Working knowledge of equipment, materials, methods and procedures used in a water and wastewater treatment facility. * Basic knowledge in the use of hand tools, sockets, wrenches, etc. EDUCATION and/or EXPERIENCE Graduation high school or GED equivalent supplemented by course work in environmental studies, chemistry, water treatment, sewage treatment or other related areas, plus three (3) or more years of related experience and/or training in water/wastewater plant operations, distribution/collection systems, with some supervisory experience or equivalent combination of education and experience. CERTIFICATE, LICENSE, REGISTRATION REQUIREMENTS * Must possess a valid Virginia driver's license or have the ability to obtain one within 60 days of employment date. No more than six (6) demerit points on driving record if required to drive Water Authority vehicles. * Possession of a Class III water or wastewater license from the Virginia Department of Professional and Occupational Regulations for Waterworks and Wastewater Works. The ability to obtain a Class III water and/or wastewater license within 12 months of employment. PHYSICAL DEMANDS OF THE JOB The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to walk, stand, and sit; use hands to finger, handle or feel; reach with hands and arms; talk and hear. * Specific vision abilities required by this job include ability to adjust focus. If corrective lenses are noted on driver's license, the lenses must be worn when operating Authority vehicles. * Repetitive movement using equipment is involved. * While performing the duties of this job, the employee is regularly required to stoop, kneel, crouch, bend, climb (ladders/stairs), balance or crawl. * Employee must be able to stand for an extended amount of time at the jobsite. * Employee must be physically able to walk several miles during the day. * Employee must be physically able to regularly reach overhead. * Employee must regularly push/pull up to 30 pounds. * Employee must regularly lift, carry and/or move up to 30 pounds and occasionally 50 pounds. Assistance is required on weight amounts above those listed. Failure to do so could result in injury and denied Worker's Compensation benefits. WORK ENVIRONMENT ENCOUNTERED IN THIS JOB The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Employee will be regularly exposure to moderate or high noise level, extreme outside weather conditions, uneven, steep, slippery terrain conditions, dusty conditions and wet and/or humid conditions. * Employee will be subject to exposure to moving mechanical parts and heavy equipment operation. * Employees will be subject to roadway hazards, i.e. traffic. * Employee will be subject to outside hazards, i.e. poison ivy, bees, spiders, dirt, animals. * Employee will be subject to confined areas, i.e. confined spaces, sewer manholes, water vaults, wastewater pits, and/or protected trenches. GENERAL STATEMENT AND SELECTION GUIDELINES The above statements describe the general nature and level of work assigned to in this job position. They should not be construed as an exhaustive list of all job duties or tasks performed by personnel so classified. The following will identify the selection guidelines for job placement: * WVWA application * Rating of education, experience, training and qualifications * Reference checks * Interview with WVWA management team * Applicant must pass a pre-employment physical and drug/alcohol test * A criminal background check and social security number verification will be performed. The results must match information provided by the applicant on the WVWA application * Job related test might be required and would be administered to all applicants applying for the position | |