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WATER OPERATIONS SUPERVISOR

Western Virginia Water Authority
United States, Virginia, Roanoke
Mar 01, 2025
JOB POSITION: WATER OPERATIONS SUPERVISOR

Division: Water Quality
Status: Non-Exempt
Grade: 12
Job Code: 790
Reports to: Water Production Superintendent
Date: 06-01-07
Revised Date: 04-01-22
Last Reviewed Date: 04-01-22

SUMMARY OF JOB
Performs responsible technical and skilled work supervising water operators in daily
operations/maintenance of water treatment equipment and processes. Is the
responsible operator in charge of assigned shift. Operates SCADA system to
monitor/control water plant/ system functions. Makes rounds of plant, checking for
proper operation of processes. Measures chemical feed rate and calculates dosages.
Checks/calibrates process instrumentation. Operates pumps/valves/sluice gates.
Performs accuracy tests/leak surveys/valve locations. Interprets maps/
drawings/schematics. Checks/lubricates and repairs pumps/aerators/air
compressors/emergency generators/other plant equipment. Assists in water quality
lab making routine physical/chemical tests. Maintain logs. Cleans, paints and
performs other general maintenance duties. Oversees plant in absence of Water
Operations Supervisor. Graduation from high school/ GED equivalent supplemented
by college level courses in chemistry and water plant operations plus five (5) or
more years related experience in water plant operations with some supervisory
experience. Class I Water license from the Virginia Department of Professional and
Occupational Regulation for Waterworks and Wastewater Works required.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned or scheduled.

* Directs and coordinates work of assigned employees.

* Takes active role in developing employees by establishing individual employee
goals and objectives. Assures appropriate resources are available to obtain
established goals and objectives.

* Makes recommendations to management on appointments and promotions
within assigned area.

* Assures employee evaluations are complete and accurate and meet all
requirements.

* Assists in the scheduling, assigning, supervising and inspecting required for
operation of water filtration plants.

* Coordinates maintenance and repair of plant equipment and requisition of
supplies, materials and related inventory.

* Prepares weekly work schedule.

* Proficient in Microsoft Office (Word, Excel, PowerPoint).

* Operates SCADA system to monitor and control water plant and system
functions.

* Adjusts chemical feed rate and calculates dosages for optimum performance.

* Checks and calibrates process instrumentation.

* Assists in water quality lab.

* Operates pumps, valves and sluice gates.

* Assists with preparation of reports to state and local authorities.

* Assists in the training of staff in operation of water treatment processes and
preparation for certification exams.

* Keeps accurate records of test results relating to water operations.

* Maintains logs of plant operations.

* Subject to twenty-four (24) hour call and works varied shifts as assigned.

SUPERVISORY RESPONSIBILITIES
Supervises assigned employees in accordance with the organization's policies and
applicable laws. Responsibilities include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; addressing complaints and resolving
problems.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

* Ability to direct and supervise work of assigned personnel.

* Ability to schedule work and assign tasks for all personnel assigned to his/her
shift.

* Ability to provide input into departmental budget and employee performance
evaluations.

* Ability to review and recommend improvements in processes and procedures for
assigned area.

* Ability to think logically and comprehend data.

* Ability to work with minimal supervision.

* Ability to work safely and obey all safety rules.

* Ability to communicate effectively, both verbal and in writing.

* Ability to respond to inquiries from employees and customers orally or in writing
as necessary.

* Ability to represent assigned area in meetings attended.

* Ability to identify problems and/or conflict and seek management assistance in
dealing with problems and/or conflicts.

* Ability to analyze and solve technical and administrative problems.

* Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, maps and procedure manuals.

* Ability to apply common sense understanding to carry out instructions furnished
in writing, oral or diagram form.

* Ability to write reports, correspondences and procedure manuals in a clear
concise manner.

* Ability to establish and maintain effective working relationships with co-workers,
employees, other Water Authority departments and the general public.

* Ability to work alone or in a team environment.

* Must possess and maintain a good work ethic concerning attendance,
punctuality, positive attitude, meeting deadlines, being a team player and
encouraging teamwork among employees.

* General knowledge of chemistry and laboratory procedures, and ability to use
laboratory equipment.

* Ability to solve practical problems and deal effectively with a variety of concrete
variables in situations where only limited standardization exists.

* Thorough knowledge of principles and practices of operation of a water
treatment facility.

* Ability to pass a respirator fit test.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) supplemented by college
level courses in chemistry and water plant operations plus five (5) or more years
related experience and/or training in water plant operations with some supervisory
experience or equivalent combination of education and experience.

CERTIFICATE, LICENSE, REGISTRATION REQUIREMENTS
* Must possess a valid Virginia driver's license or have the ability to obtain one
within 60 days of employment date. No more than six (6) demerit points on
driving record if required to drive Water Authority vehicles.

* Possession of a valid Class I license from Virginia Department of Professional
and Occupational Regulation for Water Works and Wastewater Works.

PHYSICAL DEMANDS OF THE JOB
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

* While performing the duties of this job, the employee is regularly required to
walk, stand, and sit; use hands to finger, handle or feel; reach with hands and
arms; talk and hear.

* Specific vision abilities required by this job include ability to adjust focus. If
corrective lenses are noted on driver's license, the lenses must be worn when
operating Authority vehicles.

* Repetitive movement using equipment is involved.

* While performing the duties of this job, the employee is regularly required to
stoop, kneel, crouch, bend, climb, balance or crawl.

* Employee must be able to stand for an extended amount of time at the jobsite.

* Employee must be physically able to walk several miles during the day.

* Employee must be physically able to regularly reach overhead.

* Employee must regularly lift, carry and/or move up to 50 pounds and
occasionally 100 pounds. Assistance is required on weight amounts above those
listed. Failure to do so could result in injury and denied Worker's Compensation
benefits.

WORK ENVIRONMENT ENCOUNTERED IN THIS JOB
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

* Employee will be regularly exposure to moderate or high noise level, extreme
outside weather conditions, uneven, steep, slippery terrain conditions, dusty
conditions and wet and/or humid conditions.

* Employee will be subject to exposure to moving mechanical parts and heavy
equipment operation.

* Employees will be subject to roadway hazards, i.e. traffic.

* Employee will be subject to outside hazards, i.e. poison ivy, bees, spiders, dirt,
animals.

* Employee will be subject to confined areas, i.e. confined spaces, sewer
manholes, water vaults, wastewater pits, and/or protected trenches.

GENERAL STATEMENT AND SELECTION GUIDELINES
The above statements describe the general nature and level of work assigned to in
this job position. They should not be construed as an exhaustive list of all job duties
or tasks performed by personnel so classified.

The following will identify the selection guidelines for job placement:

* WVWA application

* Rating of education, experience, training and qualifications

* Reference checks

* Interview with WVWA management team

* Applicant must pass a pre-employment physical and drug/alcohol test

* A criminal background check and social security number verification will be
performed. The results must match information provided by the applicant on the
WVWA application

* Job related test might be required and would be administered to all applicants
applying for the position

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