LIBRARY PAGE - CIRCULATION

LIBRARY PAGE - CIRCULATION
WORCESTER PUBLIC LIBRARY
CITY OF WORCESTER

The City of Worcester seeks qualified applicants for a part time Library Page - Circulation for the Worcester Public Library. Under the direction of the Manager of Circulation Services, this paraprofessional position will assist staff in the Circulation Services Division of the Main Branch location. The incumbent will possess great organizational skills, have a strong sense of attention to detail, and be motivated and excited to work in a busy public library setting. The employee will provide basic customer service to patrons, perform tasks related to reshelving library books and materials, and perform basic clerical office duties. The ideal person in this position will possess excellent interpersonal, communication, and customer service skills and have experience working with diverse populations in an urban community. Must work at least 12 hours weekly. The schedule will include evening and weekend assignments and working at other locations.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

• Sort, shelve, and shift library materials.
• Read shelves and organize them into their proper sequence.
• May assist to perform duties, such as, filing, photocopying, preparing materials for public use etc.
• Interpret library services and policies to patrons in a clear and courteous manner.
• Contribute to creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
• Actively participate in staff development and training opportunities.
• Work at various locations within the library system.
• Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrate proficiency in current and emerging library technologies.
• Strong commitment to consistent excellent customer service and outstanding public service for all patrons in a diverse, multicultural, and urban environment.
• Excellent interpersonal, written, and verbal communication skills.
• Excellent organizational skills.
• Ability to plan and prioritize work effectively and ability to multi-task.
• Ability to maintain professionalism under all circumstances.
• Ability to embrace opportunities to learn in a fast-paced changing environment.
• Ability to learn and use library technologies.
• Ability to work independently and as part of a team.
• Ability to create positive working relationships with a diverse staff.
• Ability to work collaboratively and communicate with staff about concepts, ideas, and requirements at all levels.
• Ability to maintain confidentiality.

MINIMUM REQUIREMENTS:

• Prior experience with community public service work and/or data entry experience.
• Ability to successfully pass CORI/SORI.
• Ability to travel between required locations.
• Applicants must be at least 14 years of age. If under the age of 18, they must be able to obtain a valid Work Permit.

PREFERRED QUALIFICATIONS:

• One (1) year of community public service work, such as library, bookstore, or equivalent.
• Specific courses that have hands-on experience may be substituted for work experience.

SALARY: $15.00 hourly, part-time, excellent benefits package.

The Worcester Public Library makes every effort to support ALA's "Core Competences of Librarianship" http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, MARCH 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.

For a full job description please visit: www.mywpl.org/jobs-wpl