Director of Integrated Practice & Client Solutions

You're looking for a change, and so are we. At Venable, we know that every new hire brings valuable experience, new perspectives, and a chance to raise the bar on our approach to practice management. That's why we're looking for a Director of Integrated Practice and Client Solutions to lead and foster the evolution of our firm-wide team.

As part of the firm's Chief Revenue Office, the Practice Management Department works in conjunction with Marketing and Business Development to collaborate with firm attorneys to develop and execute strategies that support the client journey and ensure a seamless end-to-end client experience. The Practice Management Department supports this objective through the execution of its key functional areas including legal practice operations, client management and solutions, business analytics, and pricing and commercial strategy.

The Director of Integrated Practice and Client Solutions is primarily responsible for ensuring operational excellence for the strategic support of our practice groups as well as our clients. From a practice solutions perspective, the Director is responsible for supporting the strategic execution of firm and department initiatives and projects for partners, practice group leaders, and firm leadership. This includes the development, implementation, execution, management and monitoring of strategic plans and goals as well as driving key initiatives identified throughout the process. The Director will oversee a team of Practice Operations and Solutions professionals who are responsible for elevating our engagement with attorneys, including building and enhancing the firm's functionality and visibility to associate utilization and workload management. From a client solutions perspective, the Director is responsible for supporting key client reviews for opportunities to elevate the client experience, overseeing Client Solutions professionals who strive in implementing the principles of Legal Project Management.

The Director will be a critical addition to the department as it is shaped to meet the operational and client-focused needs of the firm. This includes a strong perspective on change management and implementing operational efficiency, identifying areas to streamline recurring activities. This focus will enable the Department's professionals to shift from task-based execution to strategic implementation, elevating the value and impact to the firm and our clients.

The Director will also work alongside Practice Management Department Leadership, Division and Practice Group Leadership to develop and execute on other strategic initiatives relevant to the Firm's performance strategy.

The successful candidate will demonstrate...

• A minimum of ten progressive years of experience in legal practice management, legal project management or legal department operations
• A minimum of five years of experience managing and directing the work of others, measuring, and managing performance and supervising employees
• A bachelor's degree in business, finance, or related field of study (experience equivalent with education will be considered); Masters, JD, or other advanced degree, preferred; PMP or similar Project Management experience, preferred
• Substantive experience in legal practice management, legal project management or legal department operations
• Experience using database and reporting tools and technology for data analysis and modeling
• Ability to cultivate and foster relationships and serve as a trusted advisor at all levels of the organization
• Willingness and ability to develop deep understanding of practice areas and the clients and industries we support
• Demonstrated ability to work collaboratively across functional lines to produce results for internal stakeholders
• Strong focus on client service and responsiveness; ability to work in a consultative manner
• Aptitude for continuous improvement, efficiencies, and automation; ability to initiate appropriate and challenging organizational change

Pay Range for Candidates in Washington, DC:

$195,000 - $250,000 per year

The range provided is the minimum and maximum salary that Venable in good faith believes at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and location.

Committing your time and talent is no small matter-at Venable, we know that superior client service begins with an investment in our people. Our competitive compensation, robust benefits, and programs that support our employees' well-being, families, and futures reflect our dedication to prioritizing the whole person, not just the professional.

Venable's benefits package includes medical, dental, vision, disability, life insurance, flexible spending and healthcare savings accounts, 401(k) with firm profit share, paid time off, firm paid holidays, wellness and personal advocacy programs, family planning resources and leave programs, tuition reimbursement, and more. New employees are provided a detailed orientation to the firm's benefit offerings upon hire.

Here, we strive to offer the kind of care that radiates, from our colleagues to our clients, to our communities, so that success finds everyone.