Job Title: Senior Manager, Benefits
Department: People Experience
Reports to:
Director, Total Rewards
Location: Remote
Schedule: 9am - 5 pm ET
Travel: 15%
Salary Range: $89K to 103K*
*
New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.
Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.
Position Overview:
The
Senior Manager, Benefits Administration will implement and manage programs supporting the strategic design of Vibrant's benefits and wellness programs to support the health, wellness, and financial security of our employees. This role requires a professional with deep expertise in benefits strategy, a keen understanding of compliance, expertise in HCM systems and a passion for delivering innovative, employee-focused solutions. You will partner with members of the People Experience team, Finance team, and external vendors to ensure Vibrant's benefits programs remain competitive, cost-effective, and aligned with business objectives. The ideal candidate will have a strategic mindset, strong management/stakeholder engagement and exceptional analytical skills to evaluate programs, optimize processes, and deliver a best-in-class employee experience.
Duties/Responsibilities:
- Manages HCM Benefits Administration including liaising with HRIS team to ensure accurate table set up; data validation, file maintenance and reporting as well as updating the system to reflect changes in plans, rates and compliance requirements.
- Manages vendor relationships and serves as primary contact for benefits vendors and brokers to administer benefits including Healthcare, Life & Disability Insurance, 401k, COBRA and ACA.
- Leads research and analysis of organizational benefits trends and best practices providing strategic recommendations to leadership.
- Develops communications materials to support talent acquisition, enhance employee understanding of available benefits and keep internal digital communications (Wiki pages) updated.
- Partners with People Experience departments to ensure quality on-boarding of new hires, collaborate on employee and manager education as it relates to benefits programs and processes and participates in new hire orientation.
- Designs, implements and evaluates benefits and wellness programs to ensure effectiveness and alignment with organizational goals. Act as project manager for annual employee open enrollment.
- Conduct weekly/bi-weekly audits of deductions/enrollments of all Benefits-related items
- Manages Benefit program compliance including but not limited to 5500s, SARs and 1095s
- Plan, direct, supervise, and coordinate work activities of any subordinates.
- Assists with ADA/Leave/Absence Management/ Worker's compensation and Tuition Reimbursement as needed.
- Other duties as assigned.
Required Skills/Abilities:
- Minimum 5 years experience with employee benefits plan design and administration including health, life and 401(k) plans
- A team player who acts with a sense of urgency and adapts to a fast-paced and ever-changing environment.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Proven ability to be self-starting, highly organized, detail-oriented and service oriented.
- Demonstrated highly effective interpersonal, conflict resolution and problem-solving skills.
- Excellent written, verbal communication skills and attention to detail.
- Confidential, ethically and morally driven; uses sound judgment.
- Pro-active and analytical; oriented towards systems thinking.
- Prior remote work experience
Decision Marking
- Identifies multi-faceted problems affecting achievement of individual goals.
- Decisions have major organizational impact that may require consultation with internal and external stakeholders regarding issues, possible solutions and implementation of alternatives.
- Analyzes and interprets issues, realigns responsibilities, commits resources and proposes alternative solutions.
- Implements solutions for projects after approval; holds accountability if no action is taken.
- Multi-factor decision- making requiring research and analysis, subject to supervisory guidance.
Scope of Responsibility/Accountability:
- Manages a program or project team, creating and implementing work plans and objectives.
- Manages activities with internal and/or external partners to integrate efforts toward program/project objectives.
- Monitors and evaluates interim results and develops contingency plans if objectives are off track.
- Performance and outcomes are subject to review by senior management
Managing/Directing Work:
- May lead or manage projects of moderate size/unit/team or portions of major projects vs. manage in job scope.
- Interprets standards, communicates constructive feedback and guides others in developing their capacity to perform more effectively.
- Participates in planning and implementing work activities and contributes to evaluation of results for assigned objectives.
Job Knowledge
- Acquires general knowledge of professional principles and practices and is able to function on multidisciplinary teams.
- Applies general knowledge of professional principles and standards and team approaches, using them to apply judgment to determine priorities.
Required
Qualifications:
- Minimum of 5 years of experience with health and wellness benefits or 10 years of practical experience in these areas in lieu of degree.
- BA/BS College degree
- Experienced with HRIS systems such as Workday
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Will frequently communicate over video calls with internal and external stakeholders to provide status updates and potential roadblocks.
Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.
"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address" Co
mmunications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address"
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Vibrant Emotional Health
tuition reimbursement, 401(k), remote work
Mar 03, 2025