New

AI Customer Intelligence Intern

NetApp
life insurance, paid time off
United States, Colorado, Boulder
Mar 04, 2025
Job Summary NetApp is a Fortune 500 company that helps organizations around the world store, copy, manage, protect, recover, and retain one of their most precious assets: their data. NetApp is headquartered in the heart of the Silicon Valley and at the center of the digital transformation that is rapidly changing how businesses operate. NetApp is looking for an AI Customer Intelligence Intern to work on a Win/Loss and Stakeholder analysis of AI Opportunities project, working in close alignment with peers in Corporate Marketing, Sales, Alliances, Product Management, and Solution Engineering organizations. You will be part of a fast-moving, highly motivated cross organizational team who tackle challenging and impactful problems. This intern position will require leadership, frequent communication, and interactions with various levels across the entire NetApp organization. We are looking for a driven individual to take on the responsibilities to support the efforts of the Product and Solutions Marketing organization and strategic team goals. Job Requirements Win/loss and Stakeholder analysis Project Overview Win Analysis Identify customers and account teams that are running AI projects with NetApp equipment/services Interview account teams Create a comprehensive identification of key stakeholders in the purchasing process: decision makers / influencer Key solution/strategic elements that contributed to success Content, tools, touch points used in the deal process What could have been improved? Customer interviews if possible Identify customers and account teams that are running AI workloads that could run on NetApp offerings, but customer chose competitor Interview account teams What workloads are being used on competitor offerings Who were the key stakeholders in the decision making process What systems are they currently running AI on What are opportunities to convert, what will it take Loss Analysis May be more challenging to conduct with sales team - needs to be handled delicately Rapid completion after opportunity close, time is of the essence Direct customer interviews is ideal but may be complex Synthesis and recommendations Synthesize the trends & key learnings Build recommendations for AI Marketing based on discovery Develop recommendations for additional validation research based on insights from this discovery phase Education Must be enrolled in an educational or professional program through summer 2025 or later. Compensation: Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.