INTERN

Organization Overview:

Diamond Credit Union is looking for an ambitious Business Operations Intern to join our team for our Professional Internship Program. During their time here at Diamond the intern will be assisting on integral business projects and gaining invaluable real-world experience. The intern will also have exposure to the operations of several of the departments that are instrumental to the daily operations of the organization.

Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which has helped make us one of the Best Places to work in PA for 9 consecutive years. See how your career can grow when you start working with Diamond Credit Union.

Position Summary:

The Business Operations Intern will be responsible for completing projects as assigned by our departments. The intern will be exposed to and experience a day in the life of various departments that are relevant in their future profession. Internal networking with employees and executives to build a professional network. The intern will be expected to contribute new ideas and opportunities for the company as appropriate.

Supervisory Responsibilities:

No direct reports.

Essential Functions:

• Engage and interact with multiple team members while observing various departments.
• Complete all assigned projects with accuracy and in a timely manner.

Responsibilities & Learning Objectives:

• Represent Diamond in a positive and professional manner.
• Gain experience and knowledge of financial institution software systems.
• Acquire working knowledge of the credit union's brand, membership, and products and services.
• Experience and understand the operations of several departments that are vital to the daily operations of the credit union.
• Propose ideas and improvements as you travel through each department.
• Gain and apply financial literacy.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Internship Benefits:

• Opportunity to explore a number of work experiences.
• Gain job experience and knowledge of the Credit Union.
• Immerse yourself in our positive and uplifting company culture.
• Create a professional network.
• Exposure to various departments and positions.
• Help guide career goals.

Required Skills / Abilities:

• Demonstrated dedication to positive, member-focused service.
• Good interpersonal and communication skills.
• Good organizational skills and attention to detail.
• Good technical skills and ability to work with multiple systems.

Education / Experience:

• Business Administration Student in your 3rd or 4th year of college graduate program.
• Customer service experience is a plus.

Compliance:

• Complete all annual compliance training as assigned.
• Adhere to all regulatory requirements applicable to this position, which may include but are not limited to, those outlined in Bank Secrecy Act (BSA)/ Anti-Money Laundering (AML), Office of Foreign Asset Control (OFAC), Bank Bribery Act, Truth in Lending Act (TILA) and the Gramm-Leach Bliley Act.
• Comply with the Non-Discrimination and Anti-Harassment policies.

Physical Demands:

• Must be able to remain in a stationary position for 95% of the time.
• Needs to occasionally move about inside the office to access file cabinets, etc.
• Constantly operates a computer and other office equipment, i.e., copier and printer.
• Frequently communicates and converses with staff and members.

Work Environment:

• Professional office environment.

Application Process:

• Apply at https://diamondcu.org/careers/ .
• The deadline to apply is April 12, 2025.

Diamond Credit Union is an Equal Opportunity Employer.