Field Service Parts Coordinator - San Antonio

Job Description:

Field Service Coordinator

Terex is a global manufacturer of lifting and material processing products and services that deliver lifecycle solutions to maximize customer return on investment. Terex delivers lifecycle solutions to a broad range of industries, including construction, infrastructure, manufacturing, shipping, transportation, refining, energy, and utility. Terex reports in three business segments: Aerial Work Platforms and Materials Processing. Terex offers financial products and services to assist in the acquisition of Terex equipment through Terex Financial Services. For more information about Terex, its products and services, visit www.terex.com and/or www.facebook.com/TerexCorporation.

TerexServicesprovides the most reliable crane and heavy equipment repair and maintenanceservicesavailable today. From inspections and certifications to installations and upgrades,TerexServicesworks closely with our customers to determine the right solution for their needs. Our skilled technicians are well-versed in all major brands and can provide impartial, constructive advice. In addition to our wide range of qualityservices,TerexServicesalso offers access to a complete line of pre-engineered and custom components, accessories, and parts from today's most trusted manufacturers.

Responsibilities:

• Coordinate calls
• Invoicing
• Quoting
• Inventory control
• Scheduling of jobs with the Field Service Team for the most efficient customer support possible
• Respond to customer complaints, telephone requests and walk-in customers
• Analyze and prepare quotes for customers
• Maintain various reports as required
• Enter data into ERP system as necessary and utilize MS Office applications
• Support and lead team of 10 to 12 technicians
• Lead monthly communication call with assigned team of technicians
• Manage business in assigned territory (Customer Service, Revenue, Absorption, Margin, and expenses)

BasicQualifications:

• High School diploma or GED
• Minimum 5 years of experience in support services type position
• Proficient MS Office skills

Preferred Qualifications:

• Ability to communicate effectively by phone or email with remote team
• Customer focused and collaborative team player
• Effective organizational skills- (time management)
• Excellent interpersonal skills
• Mechanical backgrounda plus
• Business management a plus
• General parts,automotive and rental services experience a plus
• Estimation, quoting, planning, project management and invoicing experience a plus
• Oracle Experience a plus

It is the policy of Terex to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal and external candidates based on work-related factors and to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Terex will provide reasonable accommodations for qualified individuals with disabilities.

Salary: The compensation range for this position is $20-25 hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

An Equal Opportunity Employer/Affirmative Action Employer M/F/D/V

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) atGlobaltalentacquisitions@terex.com.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.