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Education and Engagement Fellow

Colgate University
paid time off
United States, New York, Hamilton
Mar 05, 2025
Posting Details
Position Information


Job Category Support Staff
Position Title Education and Engagement Fellow
Full Time/Part Time Part Time
Division Dean of the Faculty
Department University Museums
Hiring Wage/Salary Range $20.00 - $22.00/hour
Professional Experience/ Qualifications

  • A minimum of one year of experience working in a museum, cultural or arts institution, or in a similar environment.
  • A strong commitment to advancing inclusive and decolonizing practices within a museum context.
  • Proven ability to collaborate effectively with a diverse group of faculty, staff, and students.
  • Excellent writing, editing, and communication abilities.
  • Strong problem-solving abilities with flexibility and creativity in approaching tasks.
  • Proficiency in key software programs such as Microsoft Office, Google Suite, Adobe Creative Cloud, and Canva.
  • First consideration will be given to Colgate graduating students.
  • Familiarity with social media content and creation would benefit your daily work.

Preferred Qualifications

  • Previous leadership experience, including supervising and managing undergraduate student employees or interns within a student organization, is preferred but can be trained.
  • Familiarity with specialized museum software (e.g., The Museum System, eMuseum) is a plus but not required.

Education
An undergraduate degree in Humanities or a related field is required at the time of appointment but is not required to apply.
Certifications
Offer Determination
When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.
Physical Requirements
Ability to:

  • stand, walk, and sit for extended periods of time
  • lift up to 25 pounds occasionally
  • bend, stoop, kneel, and reach in order to access various materials and objects
  • perform tasks that require fine motor skills and manual dexterity (e.g., handling artwork, using computers)
  • move objects and equipment as needed for exhibits or events
  • work in a variety of environmental conditions, including fluctuating temperatures and lighting, depending on the museum's spaces and exhibits
  • ascend and descend stairs as needed to access different areas of the museums

Other Information
In addition to the required resume and cover letter, you have the option to upload other documents. Please note the 'Additional Documents' section, where you can submit a writing sample and/or a sample of your own social media marketing content.
As per Colgate's Social Media Guidelines, we kindly encourage you to approach social media interactions thoughtfully and respectfully, ensuring that all posts reflect civility and consideration for others' opinions.
Benefits
Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page.
Department Statement
The University Museums consists of Picker Art Gallery and the Longyear Museum of Anthropology. Reporting to two co-directors, this position will have primary responsibility for supporting student engagement and programming for both museums. The University Museums are at an exciting point in their history. As a key component of Colgate's ambitious Middle Campus Plan for Arts, Creativity, and Innovation, our team is currently envisioning and redefining how academic museums fit into the contemporary liberal arts experience and into the cultural fabric of the regional communities into which the campus is embedded. Our strategic plan prioritizes implementing decolonizing practices across museum operations, creating a more inclusive and accessible program, increasing student and faculty engagement, enhancing collaborations on and off campus, and developing collections that represent a wider range of identities and experiences.
Accountabilities
This position requires you to collaborate with colleagues whose roles also span both museums and their collections. Daily responsibilities include managing student employees across various museum locations and creating social media content for both museums.
This position plays a supporting role in promoting student engagement with the museums, assisting with the coordination of museum programming, and overseeing student employees and ambassadors. The person filling the position will accountable for the following:

  • Working closely with museum staff, university departments, and community partners to develop, implement, and oversee the museum's schedule of public programs.
  • Engaging in best practices for bringing accessibility and inclusion, as well as decolonizing principles, to all museum programs.
  • Recruiting, training, and supervising student employees, gallery attendants, and student docents, including managing student schedules to ensure staffing needs are met during gallery open hours and for all public programs.
  • Creating, implementing, and overseeing a comprehensive training program to impart knowledge and skills for student employees and interns.
  • Overseeing the Museum Ambassador program.
  • Arrange meetings with student groups on campus to encourage collaborations.
  • Supporting communications about University Museums programs to various audiences across campus- especially through digital formats, such as social media channels and e-newsletters
  • Assisting with the coordination and facilitation of Colgate class visits to exhibitions and collections. Facilitating museum visits for a variety of audiences, including student organizations, K-12 groups, life-long learners, and community groups.
  • Performing other job related duties as assigned.

Technical Competencies


Name Communication
Description

  • Demonstrated strength in writing and editing for multiple audiences and in a variety of formats
  • Ability to actively engage with multiple museum audiences inside and outside of museums
  • Knowledge of student life on campus and effective messaging for student groups



Name Program Coordination
Description

  • Demonstrated ability to manage multiple priorities and coordinate tasks for multiple projects.
  • Demonstrated success in meeting deadlines
  • Ability to identify and clearly communicate important information to supervisees and supervisors in a timely manner



Name Supervision
Description

  • Demonstrated ability to plan, oversee, and guide student work to meet operational needs
  • Demonstrated ability to efficiently undertake complex scheduling



Name Collaboration
Description

  • Demonstrated ability to work collegially within a team and work productively with department across the organization
  • Demonstrated ability to give talks, train students, work with docents, and give presentations to various constituencies
  • Demonstrated ability to lead information-gathering meetings aimed at understanding what collaborators and audiences are excited about



Name Technology
Description

  • Demonstrated ability to efficiently use office productivity software.
  • Knowledge of or ability to learn how to use relational databases and digital tools
  • Demonstrated familiarity with best practices for digital engagement in museums

Behavioral Competencies


Name Personal Accountability for Results:
Description
  • Takes ownership and accountability for decisions, performance and outcomes and behaves in a responsible manner with a positive attitude related to area of responsibility


Name Effective Communication:
Description
  • Demonstrates effective written and oral communication skills; communicates clearly and knowledgeably; shares information with others, seeks input from others; adapts communication to diverse audiences; protects private and confidential information


Name Problem Solving (and Decision Making):
Description
  • Analyzes and prioritizes situations to identify and solve problems; solutions increase efficiency and improve quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, timely decisions


Name Change Management:
Description
  • Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long term direction of the university and can relate this to one's own departmental area; adapts to new methodologies, techniques and process steps for greater impact


Name Leadership and Teamwork:
Description
  • Applies skills and knowledge to achieve department and organizational goals; helps others perform at their best; self-aware and open to feedback; adds value; high quality work, understands and supports organizational goals; builds wide sphere of influence to enhance individual and organizational effectiveness; builds productive working relationships; cooperates and collaborates with colleagues; treats others with respect; resolves conflicts among team members; balances individual and team goals


Name Creativity and Innovation:
Description
  • Thinks of and encourages new ideas, and is keen to experiment and see ideas implemented; finds new and innovative ways of creating value for the university at the division, department or function level


Name Diversity and Inclusion:
Description
  • Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; is trusted and respected by others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity on campus


Name Sustainability:
Description

  • Understands the impact of personal behavior in achieving the university's commitment to a more fully sustainable and carbon neutral campus
  • Shows support for the university's sustainability initiatives by personal behavior, and by influencing and encouraging others to use sustainable practices

Posting Detail Information


Requisition Number 2025S018Posting
Temporary No
Work Schedule
Monday - Friday, 9:00 AM - 5:00 PM.
Occasional weekend programming and early morning events, scheduled in advance.
Full-time position, 37.5 hours per week, for 10 months.
Job Open Date 03/04/2025
Job Close Date
Open Until Filled Yes
Special Instructions Summary
EEO Statement
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.
Clery Act
CAMPUS CRIME REPORTING AND STATISTICS

The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).



  1. *
    Are you currently a Colgate employee?

    • Yes
    • No


  2. *
    Have you ever been a Colgate employee?

    • Yes
    • No



  3. Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?

    • Yes
    • No


  4. *
    Are you at least 18 years of age?

    • Yes
    • No


  5. *
    Please let us know how you heard about this position.

    • Albany Times Union
    • Binghamton Press & Sun
    • BlackCoachesinSports
    • Careerbuilders.com
    • Cazenovia Republican
    • Centralnewyorkhelpwanted.com
    • Chronicle of Higher Education
    • Chronicle of Philanthropy
    • Colgate Employee
    • Colgate Website
    • CoSIDA
    • Diverse Issues of Higher Education
    • HERC (Upstate New York HERC)
    • HigherEdJobs.com
    • Indeed.com
    • InsideHigherEd.com
    • LinkedIn
    • Mid-York Weekly
    • NACWA
    • naviGATE
    • NCAA News
    • Norwich Evening Sun
    • Oneida Daily Dispatch
    • Sherburne News
    • Studentaffairs.com
    • Syracuse Post Standard
    • Utica Observer Dispatch
    • Waterville Times
    • WomenLeadersinCollegeSports.com
    • Other



  6. If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume
  2. Cover Letter


Optional Documents

  1. Writing Sample
  2. Additional Document 1

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