Operations Manager

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

The Operations Manager is responsible for overseeing and ensuring the productivity of the manufacturing department. The incumbent will direct plant production, development, and quality initiatives through management of equipment, materials, and the workforce.

• Works closely with the Plant Manager and other senior leadership coordinate workflow across all departments to produce quality products in a safe and efficient manner.
• Manages the workflow and coordination of the manufacturing environment, including materials and equipment to meet production, quality, and cost goals.
• Plans and coordinates department production schedules, production rates and capacity plans, processing methods and times.
• Plans budgeting and approves expenditures for the required resources for production including equipment, materials, and workforce.
• Maintains and promotes a safety conscious manufacturing environment.
• Directs first-line supervisors in their reporting and scheduling activities.
• Leads communication of corrective action plans, resolutions, and quality results among the department.
• Analyzes reports and reviews provided by first-line supervisors.
• Conducts and presents annual performance appraisals for all direct reports.
• Acts as a mentor among production team members to create a professional and driven workforce.
• Assists in company/plant planning through department budget preparation, expenditure recommendations, and workforce/space forecasting.
• Reports issues regarding production, quality, maintenance, or personnel problems to the Director of Operations.
• Performs other activities as needed or assigned.

• Bachelor's Degree in a related field is required.
• Master's Degree strongly preferred
• Manufacturing experience with significant experience in lean production principles and metrics
• 5-10 years of management and supervision experience
• Ability to prepare and interpret various metrics, and reports.
• Ability to identify problems and take appropriate corrective measures
• Strong communication skills, both written and verbal, to communicate effectively with all levels within the plant.

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.