About us At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started. Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role As a Front Desk Receptionist, you will be the first point of contact for our company.. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing mail and packages. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to handle emergencies in a timely and effective manner, while streamlining office operations. This position is in-office, Monday-Friday is located in Austin, Texas. This is a contract role with the potential to convert to Full-Time What will you be doing?
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person
- Ensure reception area is tidy and presentable at all times
- Provide basic and accurate information to employees and guests
- Handle incoming and outgoing mail, packages and deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk ( issue visitor badges)
- Assist the Office Experience Manager with planning and coordinating employee & community events
- Maintain office supplies inventory and place orders when necessary
- Assist the Executive Assistants with ordering and setting up of departmental lunches and other tasks as needed
- Assist the facilities manager by routing facilities requests to him or the property manager
What are we looking for?
- Proven work experience as a Receptionist, Front Desk Coordinator
- Hands-on experience with office equipment - Printer and Scanner
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Perform other administrative tasks as needed which includes scanning and expense reports
- Coordinate with various departments to ensure smooth communication and operations
- Proven ability to handle confidential information and work with minimal supervision
- Perform other administrative tasks as needed
What will make you stand out?
- High school diploma or equivalent
- Minimum 2 year college degree preferred
- Experience with Slack and Google Suite
- Event Planning
- Proven experience as a front desk coordinator, receptionist, or similar role
- Flexibility to adapt to changing priorities
- Ability to work effectively within a team
What do we offer?
- We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
- Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands!
- We offer 12 paid holidays for all of our US employees!
- 401k employer matching program - because your future deserves a friendly boost!
- We conduct annual merit reviews to recognize and reward your hard work and achievements.
- Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
- Attractive office space in the heart of central Austin, Texas (free drinks, snacks...).
- Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.
- Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
- Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
- Employee Assistance Program. We offer up to 8 free mental health sessions.
- We offer gym discounts to help you stay fit and healthy!
- We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
- Employee Referral Program! We reward employees helping us find top talent!
- An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
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Auctane
paid holidays, tuition reimbursement, flex time, 401(k)
Mar 05, 2025