Human Resources Specialist (Training & Development)

New Hanover County
See Position Description
medical insurance, dental insurance, vision insurance, parental leave, paid holidays, long term disability, 401(k), retirement plan
United States, North Carolina, Wilmington
Mar 05, 2025
Position Information New Hanover County's Human Resources Department is seeking a professional, dynamic, and detail-oriented Human Resources Specialist who is passionate about fostering a culture of continuous learning, engagement, and recognition. This role plays a key part in shaping the employee experience by supporting the county's learning, development, customer service, and employee recognition programs. You will be responsible for managing training records, coordinating employee recognition initiatives, supporting customer service efforts, and delivering impactful training programs, including biweekly new hire orientation. If you thrive in a collaborative environment, excel at organizing complex details, and take pride in developing innovative learning opportunities, we invite you to be a part of our team! Duties include: Coordination and presentation of biweekly new hire orientation. Creating and updating training courses and participant enrollment/completion status in various software, running reports and communicating with departments on training status. Promoting training opportunities, and preparing training agendas and instructional materials. Researching and developing training curriculum, ensuring alignment with business objectives. Facilitating county training programs. Coordinating the county's recognition and customer service programs to include creating and updating reports, managing inventory of program supplies, and distributing awards and certifications to employees. Providing back up support to the department's reception area. The Human Resources department is a team of 14 dedicated professionals who work to serve the citizens of New Hanover County and support over 2,100 employees in the areas of training and development, recruitment and retention, employee relations, benefit administration, employee wellness, records management, and classification and compensation. New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. Supported by the work of our Office of Diversity and Equity, New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County. Qualifications Knowledge, skills, education, training, and experience sufficient to thoroughly understand the functions of the role and successfully perform the essential duties, usually associated with five years in a role performing similar duties. The ideal candidate is highly detail-oriented, is adept at learning new software systems, possesses exceptional interpersonal skills to effectively engage with diverse groups, and demonstrates outstanding written and verbal communication abilities. Prior work experience in the areas of training, learning, and development is preferred. Licenses/Certifications None required. Other Information Hours: 8:00 AM - 5:00 PM, Monday through Friday. Must be available to work during emergency situations. Compensation: The hiring range for this position begins at $51,111. Salary will be determined based on qualifications. Closing Date: This position is open until filled, however, priority consideration will be given to applications received by Friday, March 14, 2025. After the closing date for this position applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. Please be sure to check your email for this communication so we may proceed with the next step in the recruitment process in a timely manner. All updates regarding an application can be viewed through your applicant portal.