HR Coordinator / Receptionist

The ISO New England Human Resources team is seeking an enthusiastic and detail-oriented individual to join our team as a receptionist and HR Coordinator. This highly visible, internal and external facing role welcomes guests, job candidates, vendors, and new hires to the ISO. This position also supports the ISO's Human Resources team with a variety of administrative tasks to ensure smooth operations across all functions of the team.

What we offer you:

Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite Cafe with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How you will make an Impact

Front desk receptionist and visitor management

• Greet and assist employees and guests in a friendly and professional manner.
• Oversee the visitor management system, ensuring guests have proper badging and the resources they need during their visit to the ISO.
• Answer, screen and direct calls on multi-line phone system.
• Train other staff to provide back-up support to front desk duties.
• Maintain receptionist business processes and documentation.

HR Coordinator

• Responsible for the day-to-day operations of the HR department, including ordering and re-stocking of office supplies and orderliness of file room and shared drives.
• Schedule appointments and update meeting calendars.
• Receive, send and distribute department mail.
• Manage background checks for contractors/consultants.
• Assist with processing new hires, including I-9 assistance and the creation and maintenance of personnel files.
• Compile and enter data into the organization's employee database.
• Establish a process for and routinely maintain the company's organizational charts.
• Schedule meetings, conferences, and travel for staff and prepare expense reports for reimbursement.
• Additional projects and administrative tasks, as assigned.

What we are looking for

• High school diploma or associate's degree in business administration, general studies or other applicable discipline, as well as previous receptionist/coordinator experiences preferred
• Proficient in the use of Microsoft Excel, Word, Outlook and Internet Explorer
• Strong and pleasant telephone and interpersonal skills, and the ability to deal professionally with visitors, vendors, and co-workers on the phone and in person.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple tasks through to completion.
• Ability to work independently, prioritize work and ask for further clarification when necessary.
• Ability to maintain professionalism and confidentiality at all times
• Experience delivering accurate, effective results, and meeting tight deadlines
• Effectively adapt to variations in work tasks and workload

#LI-ONSITE

Equal Opportunity: We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

• ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America