Lead Product Development Manager

This high-impact role encompasses responsibilities across product development and management within Lumen Technologies' Public Sector Product team. The selected individual will drive the development of new products and platforms and the management of existing product lifecycles to meet Public Sector market and customer solution requirements. This position requires a strategic thinker and hands-on executor who can seamlessly transition between defining product vision, developing roadmaps, managing cross-functional projects, and ensuring seamless go-to-market execution. The ideal candidate will partner closely with Public Sector and Enterprise Product Management Leaders, as well as key stakeholders across Product, Technology, Sales, and Operations. The goal is to introduce profitable, innovative solutions while improving customer experience and operational efficiencies through automation and process enhancements.

Product Strategy & Development

• Define, develop, and launch new platforms and services tailored for Public Sector markets.
• Identify and assess market opportunities using customer insights and competitive analysis.
• Partner with stakeholders to build business cases, secure funding, and drive product roadmaps.

Product Lifecycle Management

• Oversee the full lifecycle of Public Sector products, from introduction to retirement.
• Monitor and adjust product deployment schedules to maximize revenue and align with corporate strategy.
• Define key performance metrics to assess product success and prioritize development efforts.

Project & Agile Management

• Maintain a prioritized feature backlog aligned with market needs and business goals.
• Collaborate with Agile teams on planning cycles, backlog grooming, and sprint reviews.
• Work with Quality Leads to develop and execute business test cases.

Stakeholder Engagement & Communication

• Act as the link between Product, Technology, Sales, and Operations to ensure alignment.
• Lead cross-functional teams to bring products to market and drive adoption.
• Communicate updates, priorities, and business impacts to senior leadership.

Customer Experience & Continuous Improvement

• Enhance the end-to-end customer journey for Public Sector solutions.
• Use customer feedback to iterate on products and improve usability, automation, and efficiency.
• Drive initiatives that create differentiated customer experiences and operational excellence.

Education & Experience

• Bachelor's degree or equivalent experience in telecommunications or technology related field.
• Minimum 5 years of experience in product development and/or management within telecommunications or technology sectors.
• Experience managing software and platform-based product development initiatives.

Business & Customer-Centric Approach

• Deep understanding of Public Sector market needs, government procurement processes, and compliance requirements.
• Strong financial acumen to assess product portfolio health and ROI analysis.
• Experience in defining and driving outstanding customer experiences.

Technical & Project Management Expertise

• Strong background in Scrum Agile Project Management methodology and Atlassian JIRA toolsets.
• Experience with Project Management Institute (PMI) - PMP certification or Portfolio, Programme, and Project Offices (P3O) methodology preferred.
• Familiarity with lean and agile development practices.

Soft Skills & Leadership

• Highly organized with the ability to manage complex, cross-functional initiatives.
• Strong problem-solving skills and ability to make data-driven decisions.
• Proven ability to manage conflicting priorities and execute with a sense of urgency.
• Exceptional written and verbal communication skills, with the ability to influence and present to executive stakeholders.
• Comfortable working independently while also excelling in a collaborative, matrixed environment.
• Growth mindset-willing to challenge norms, take initiative, and drive meaningful change.

This role at Lumen Technologies offers an exciting opportunity for a dynamic, strategic, and execution-focused professional to drive meaningful impact. If you're ready to lead product innovation while driving operational excellence, we'd love to hear from you.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what's included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.