Meeting Support Lead

Support the International Space Station (ISS) Program and other needed Program operations in multiple disciplines including but not limited to:

Responsibilities:

• Lead the Meeting Services team across multiple programs, providing strategic guidance, mentoring team members, and ensuring high-quality service delivery.
• Aids in developing BOEs for new work as the Subject Matter Expert, monitors team performance, track accomplishments, tracks and assigns day-to-day task assignments, support annual work plans, provides inputs to performance appraisals, address staffing needs, and implement cross-program efficiencies.
• Performing data management (electronic and in-room) to ensure the meetings restricted based on data-owner classification.
• Supporting Meeting Services by:
• Posting agendas and presentations
• Providing Website and calendar support
• Scheduling meeting room and equipment, in-meeting support, minute writing, and post-meeting support as required
• Providing IT support in meetings for initial set-up and basic troubleshoot issues during meetings
• Coordinating multiple meetings per week
• Identifying process improvements with plans for implementation and execution.
• Provides early morning and after-hours meeting support as assigned.
• Performs other duties as required.
• Some travel required.

Education:

• Bachelors Degree and 5 years of experience in project management, or operational leadership roles.
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Power Point, & Outlook); PC Laptop computers.
• Excellent communication (verbal and written) and interpersonal skills.
• Experience writing detailed minutes
• Experience in a customer focused role with demonstrated ability to articulate and patiently instruct others (peers, managers, teammates and customers) in detailed technical processes.
• Strong organization, attention to detail and excellent follow-through skills.
• Demonstrated experience prioritizing multiple tasks with tight deadlines while coordinating with an internal and external network of affiliated/impacted contractors and civil servants.
• Demonstrated ability to coherently compose and respond to email communication; creation and editing of instruction documents when needed.
• Strong problem-solving skills.
• Ability to quickly resolve technical mishaps or unforeseen events in the meeting to minimize meeting down time and stress.

Preferred Experience:

• Five (5) years NASA human spaceflight experience.
• Knowledge of SharePoint and/or Data management (proprietary, ITAR, etc.)

Essential Functions:

• Essential Functions: Physical, Environmental, and Mental Demands
• Must be a U.S. Citizen and successfully complete a U.S. government background investigation
• Must be able to provide evidence of COVID-19 vaccination.
• Applicant selected may be subject to government security investigation and must meet eligibility requirements for access to classified information.
• Work may involve sitting for extended periods.
• May require lifting and carrying up to 25 lb.
• Must have sufficient mobility to enter areas of test facilities where necessary.
• Generally, an office environment, but can involve inside or outside work depending on task.
• Standard office equipment (PC, telephone, fax, etc.)
• Regular attendance in accordance with established work schedule is critical.
• Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements when required. * Must be able to work in a team atmosphere.
• Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.
• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
• This position may require some commuting and traveling to other installations as needed.

ARES Benefits:

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA/FSA Accounts
• Life & Disability Insurance
• Critical Illness & Accident Insurance
• ESOP
• 401(k) Plan
• Paid Time Off & Holidays

ARES is an EEO/AA/Disability/Vets Employer and complies with E-Verify.

ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status.