Production Office Associate - 1st Shift

HOURS: Monday - Friday, 8am-4pm

REPORTS TO: Production Control Supervisor

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours - that's why one of our core values is to provide remarkable service. When you work here, you'll be treated with the same level of respect and positive attitude.

As a production office associate, you help make the 4imprint brand come alive by assisting in day-to-day production needs in order to meet or exceed our customers' expectations.

Here's what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned.

• Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.
• Process work orders and proof for errors.
• Responsible for meeting and maintaining performance objectives and goals.
• Follow up on problematic orders and related communication to other departments.
• Create packets of work orders for production.
• Update notes in the production scheduler tool.
• Coordinate the process for pre-production proofs.
• Work with supplier operations to track missing products.
• Coordinate the backorder and replacement process.
• Enter and maintain data in various spreadsheets.
• Participate in training classes and actively seek professional development.
• Perform other duties as assigned, including helping out in other areas when needed and time allows.

You might be a fit for this position if you are:

• Friendly, tactful and professional in your communications on the phone, in email, and in person
• A self-starter who takes initiative, delivers remarkable customer service and solves problems with both internal and external individuals
• A multi-tasker who is ready to act in any situation
• Organized and focused on the details that matter
• Someone who enjoys change and trying new things.
• Ability to process alphanumeric data quickly and accurately
• Someone who thrives in a volume-oriented, repetitive environment.

Required education/skills/experience:

• High school diploma or equivalent.
• 0-1 years of experience in a similar field.
• Previous experience in an office environment.
• Proficiency in data entry and Microsoft Office Suite.
• Please refer to the physical requirements form for details on the physical requirements of this role.

Work Environment:

4imprint has a drug-free workplace policy.

An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions.

• Regular and predictable attendance.
• Ability to effectively communicate with others (verbally and in writing).
• Ability to enter data.
• Work will be performed at 4imprint, Oshkosh.

H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.