Workforce Development Manager

The Public Health Workforce Development Coordinator supports the development of a diverse and skilled public health workforce. The Workforce Development Coordinator conducts human resources processing, implements workforce development initiatives supporting the Montgomery County Department of Health and Human Services, Office of Public Health (OPH), and functions as OPH's liaison to County Human Resources (HR). Specifically, duties include managing recruitment and retention of staff; implementing, evaluating, and refining comprehensive onboarding for all OPH staff; ensuring alignment with Public Health Accreditation Board standards and measures; coordinating and tracking staff training and certifications; and implementing OPH's internship program.

This position reports directly to the Department of Health and Human Services Human Resources Manager, with overarching directional guidance from the Deputy Administrator, Culture and Operations, for the Office of Public Health, and direct link to the Deputy Administrator, Finance and Administration, for the Office of Public Health to ensure staffing alignment with budget allocations. This is a non-exempt position.

Essential Position
This is considered an Essential Position within the Office of Public Health. Essential Employees are obligated to report to work as scheduled or remain at work during emergencies. Essential employees carry out essential job functions or assigned emergency duties which may involve assignments within the Department Operations Center, Emergency Operations Center, deployment to a field location to participate in public health activities, or other duties as required during periods of emergency. If received, emergency assignments may be performed under adverse conditions and continue for periods ranging from a few hours to several weeks, months.

Recruitment, Onboarding, and HR Functions
* Under direction of the HHS Human Resources Manager, manage the daily needs of the OPH key HR functions including, but not limited to, facilitating the hiring of a qualified and diverse health department workforce; compliance with County HR processes; performance and talent management; productivity, recognition, and morale; and training and development.
* Lead implementation and evaluation of OPH's workforce development plan, including identification and coordination of training and professional development opportunities.
* Implement and track new hire progress through the OPH new hire onboarding and orientation processes. Evaluate and refine onboarding process based on participant feedback.
* Meet regularly and collaborate with OPH hiring managers and HHS HR team members to identify staff recruitment, training and professional development, internship, and other relevant needs.
* Implement and refine OPH internship program, including relationship development with public health academic programs, developing internship partnerships, and screening and facilitating interview and onboarding processes for interns.
* Develop, implement, and adhere to Standard Operating Procedures for sourcing and engaging training and professional development support for staff.
* Conduct first review of OPH job applicants to ensure fulfillment of minimum qualifications.
* Coordinate with County/HHS HR to extend employment offers and track hiring and onboarding processes to completion.
* Ensure HR metrics are aligned with the department metrics and drive improvement in recruitment and retention.
* Track initial and ongoing background checks and employee eligibility verifications.
* Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the management.
* Maintain an atmosphere of confidentiality regarding records and agency matters.
* Maintain the library of OPH current and standardized job descriptions and organizational charts.
* Function as OPH point of contact related to County compensation, benefits, and leave, and maintain leave tracking system.
* Act as primary point of contact to the County for OPH related benefits, policy/procedure, and personnel related questions.
*Performs all other duties as assigned with the scope and range of job responsibilities.

Education and Credentials
* Bachelor's Degree in Human Resources or Business Administration, Masters preferred. Equivalent combination of education and experience in local government human resources administration, workforce development, and training may be substituted.
* Experience with county government processes and systems (i.e., NeoGov) preferred.
* Valid driver's license and ability to pass a background check.

Experience and Skills
* At least two years of experience in human resources administration or workforce development required.
* Thorough knowledge of employment-related laws and regulations, preferably in a local government and/or public health environment Ability to drive or have reliable transportation to any of the Montgomery County facilities).
* Strong interpersonal communication and conflict resolution skills.
* Strong organizational and project management skills, with track record of establishing and meeting deadlines
*Strong strategic thinking and analytical skills, and ability to prioritize and take initiative in problem-solving
* Experience with maintaining and handling confidential information.
* Track record of integrity and professionalism.
* Ability to be flexible and adapt to changing circumstances and needs.

Work Environment
* Work is primarily conducted in an office environment; however, the position may be assigned to field responsibilities in the event of a public health emergency, including oversight of field location and interacting with the public.
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the office environment is usually moderate.

Physical Requirements
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.