Oncology/Infusion Scheduling Specialist

About Lakewood

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune's Top Workplaces for the fifth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond.

About the Department

At Lakewood Health System, our Oncology & Infusion Department is dedicated to providing high-quality, compassionate cancer care close to home. Guided by our mission to provide personalized healthcare for a lifetime, we ensure patients receive advanced treatments-including chemotherapy, immunotherapy, and other infusion therapies-while staying connected to their community. Our team is committed to upholding Lakewood's values of integrity, compassion, and high-quality by delivering individualized care, patient education, and unwavering support. Through a collaborative, patient-centered approach, we strive to enhance the well-being of those we serve, making exceptional care accessible where it matters most-at home.

Mission for Position

The Oncology-Infusion Scheduling Specialist ensures timely access to oncology and infusion care by managing scheduling, referrals, and prior authorizations while facilitating clear communication between patients, providers, and external facilities. Through accuracy, professionalism, and compassionate service, this role supports seamless coordination of care in alignment with Lakewood Health System's mission.

Position Summary

The Oncology-Infusion Scheduling Specialist is responsible for coordinating patient access to oncology and infusion services at Lakewood Health System. This role ensures efficient scheduling, manages referrals, obtains prior authorizations, and facilitates communication between patients, providers, and external medical facilities. By maintaining organized records, assisting with patient follow-ups, and supporting care teams, the specialist plays a key role in delivering high-quality, patient-centered care close to home.

This position requires strong organizational skills, attention to detail, and a commitment to excellent customer service to ensure a smooth and supportive experience for patients receiving oncology and infusion care.

Position Type

This is a part-time, 48-59 hours per pay period.

Qualifications

• High school diploma/GED

Ideal Candidate

• Oncology and infusion reception/scheduling experience preferred
• Medical Secretary training preferred
• Computer literacy
• Strong oral and written communication skills
• Excellent customer service skills
• Strong problem-solving skills
• Ability to multi-task in a fast-paced environment
• Strong organizational and task management skills

Benefits

Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset!

• Generous Planned Time Off & Wellness Time Off
• 401K Match
• Annual tuition assistance of $2,000 per year
• Best-in-region employer HSA contributions
• Employer paid premiums for individual-only healthcare coverage!

With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare!

A new team member's starting wage reflects our compensation philosophy, taking into account experience, education, certifications, and internal equity. Hourly pay is just one part of the comprehensive and rewarding compensation package we're proud to provide!

Next Steps

Interested, but will the schedule work for you? Have questions on organizational culture, team fit or day-to-day experience?

>>>Contact Jamie Nordick to discuss the possibilities further:

Jamie Nordick, Director of Oncology Services

P: 218-894-8404

E: jamienordick@lakewoodhealthsystem.com

Apply Online | Careers - Lakewood Health System

Lakewood Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.