Academic Administrative Assistant

Title: Academic Administrative Assistant

Pay Rate: $33,060 - $40,310.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Number of Positions: 1

Position #: 600030

Classification: 3 on-campus

Type of Appointment: Full-Time

FLSA Status: Non-Exempt

Required Documents Needed to Upload at Time of Application:

* Resume

* Unofficial Transcripts

* Three Professional References (See below)

Reference check requirements:

Non-supervisory roles: three (3) current or former supervisors

• Personal references (friends, clergy, customers, relatives) are not considered acceptable references
• A former or current co-worker may be used as one of the references.

Job Summary: This position will be responsible for managing multiple avenues of communication and day-to-day administrative support on behalf of one of the College's Academic Schools. This position plays a vital support role for the School, providing essential support to ensure the smooth and efficient operations and functions within the School. This position involves a variety of administrative tasks that facilitate effective communication, organization and coordination within the academic School and across the College.

Essential Functions:

45% Office Management: Oversee the day-to-day operations of the academic school, ensuring administrative processes run smoothly and efficiently. Maintain a presence on campus to serve as the frontline representative of the academic school using diplomacy and firmness while remaining accommodating and professional. Serve as liaison for the academic school in responding to inquiries from internal and external stakeholders. Greet visitors to the academic school and provide appropriate and accurate information, assistance, and problem resolution, or direct visitors to proper person(s) or resource(s). Monitor, order and maintain inventory of office supplies and equipment for personnel within the School. Assure general office organization. Collect and distribute mail. Revise and maintain mailbox assignments each semester, and monitor assigned workrooms for paper, toner, and maintenance needs.

45% Administrative Support: Provide administrative, clerical and technical support to the dean, assistant dean, department chair, program coordinators and all faculty and staff within school to include assistance with travel authorizations and claims, requisitions and purchase orders. Create and maintain relevant reports and documentations as needed. Enter staffing assignments into Banner. Generate accurate adjunct, dual service, overload, substitutions and other relevant contracts. Secure required acknowledgements and maintain record of contracts. Effectively and accurately use Microsoft suite products (word, PowerPoint, Excel, Teams, OneDrive, SharePoint, etc.) to assure the performance of tasks with a high level of organization and functionality. Assist in the planning and arranging of special events held or sponsored by the academic school such as advisory board meetings. Schedule conference rooms and other areas through 25Live reservation system for meetings and other academic school gatherings. Attend meeting held within the academic school, take and disseminate minutes, and organize catering arrangements when needed.

5% Collaboration: Serve on committees as appointed, volunteer to assist campus groups, most notably Support Staff Council. Collaborate with other academic schools, departments, and divisions across the College to create an environment conducive to institutional success.

5% Other duties as assigned.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements:

A minimum of an Associate's Degree with 3 years of administrative/office/customer or student service experience or a High School diploma and 5 years administrative/office/customer or student service experience.

Certified Administrative Professional certification (CAP) is a plus as is Microsoft certification in Office or specific applications such as Excel. On the job training will be required for college specific software and processes.

Part-time work experience is calculated at 50% of full-time experience.

Skills and Abilities:

• The ability to communicate clearly and concisely in person and/or on the telephone, exercising tact, patience, discretion, and a professional demeanor
• The ability to function productively in an ever-changing, high-stress, fast-paced environment with numerous interruptions
• The ability to take initiative, work independently, make decisions, and display dependability in follow-through
• The ability to prioritize and manage multiple tasks concurrently and meet deadlines;
• The ability to work with a diverse group of students, faculty, staff, colleagues, alumni, and visitors
• Demonstrated organizational skills; accuracy and efficiency in filing and maintaining records
• The ability to engage in the College's mission and values

Physical Demands:

The job requires the ability to move about the office, campus, or other areas as is necessary to carry out the various tasks involved.

Hazards:

The job has the potential to have volatile individuals (either students or employees) to come into the office, due to a variety of unresolved issues.

Full-time Employment Benefits:

* Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, ifenrolled in health plan

* Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

* Employee Assistance Program

* Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

* Employee Discount program with over 900+companies

* 13 Paid Holidays/Year Includes paid days off the last week of December

* Sick Leave Bank

* Longevity Pay

* Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards qualifying and/or compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on the link to the left to apply.

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