Transportation Coordinator

SUMMARY

Coordinates daily transportation functions with Transportation Manager, Drivers, Maintenance, and Account Managers. Responsible for the daily routing of all company and contract drivers to ensure on-time pickups and deliveries. Provide a high level of customer service to all customers, both external and internal.

ESSENTIAL FUNCTIONS

• Create daily routing schedule for all drivers.
• Assist in Customer Service functions.
• Tracks and communicates transportation assets in partnership with Transportation Manager and Maintenance department.
• Perform driver ride-alongs with transportation coworkers as needed
• Track equipment order requests from Sales Manager; coordinate deliveries with Maintenance.
• Coordinate equipment maintenance with Maintenance Department.
• Review driver logs daily.
• Assist in the tracking of KPI goals and offer ongoing recommendations for improvements.
• Problem solve in group-settings and demonstrate emotional intelligence when dealing with emotional topics and remain open to others' ideas.
• Respond to coworkers' and customers' complaints with respect and consideration.
• Must be able to routinely work independently and adapt to frequent delays and unexpected events.
• Must be able to prioritize tasks to ensure deadlines, daily tasks, and projects are completed on time.
• Must be able to interact in person with coworkers and the public.
• Must be able to handle high stress situations.
• Perform other related duties as assigned.

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

POSITION QUALIFICATIONS

EDUCATION AND EXPERIENCE

• High School Diploma, GED, or equivalent (required)
• Minimum 5-10 years of experience in dispatching/ routing equipment
• Associate or bachelor's degree preferred

SKILLS AND ABILITIES

• Knowledge of Internet, spreadsheet and word processing software and other transportation related software

PHYSICAL REQUIREMENTS

• Frequently lift, move, or position materials weighing up to 50 lbs.
• Exposure to outdoor climate
• Remain in a seated position for 65% of the scheduled shift.
• Frequently operates controls to position, load, and unload the truck.
• Routinely performs repetitive movements such as bending, twisting, reaching and lifting.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.