Senior Scrum Master 2

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

A Senior Scrum Master 2 is a leadership role coaching and mentoring other scrum masters, leaders, and product owners, and providing thought Agile related leadership to a product area and greater organization.

Responsibilities:

• Facilitating scrum events and driving value from those scrum events as well as identifying impediments.
• Teaching teams the value of self-organization and be willing to allow the team to facilitate these events and only step in when asked, needed, or called upon, depending on the team maturity
• driving continuous improvement by removing impediments outside the boundaries of the team's self-organizing capabilities and by ensuring the team understands scrum and is enacting it using teaching/training, coaching, and mentoring skills
• Collaborating with the greater organization and senior leaders as they do with the Scrum Team to contribute to the Agile practice as a whole

Skills:

Servant leadership (mastering)

• Serves the Product Owner, the Scrum Team and the Organization by helping the team focus, identify goals, achieve results, and deliver value in whatever way necessary
• Selflessly leads the Scrum Team by influencing, asking the right questions, and encouraging collaborative discussion rather than directing and micromanaging
• Influences those outside of the team using Facilitation, Teaching, Coaching and Mentoring skills when possible
• Promotes team ownership, collective and shared accountability, empowers the team and encourages transparency
• Promotes collaboration, self-organization, and helps the team and its individuals develop, perform and achieve synergy
• Helps the team build comradery and a foundation of trust
• Encourages the team by Schedules appropriate team celebrations when warranted

Facilitator / scrum event value driver (mastering / focused on team)

• Facilitates or Guides the Scrum Events for one or more teams as needed and ensures that guidelines are enacted
• Proactively and continuously seeks ways to improve the value obtained from the Scrum Events
• Proactively and continuously focuses on ways to help the Scrum Team maximize the value of the product they are delivering
• Facilitates/Coordinates communication between the Scrum Team and those outside of the team as needed
• Schedules appropriate team celebrations

Impediment / risk / continuous improvement identifier (mastering)

• Proactively identifies and facilitates discussions about impediments and dependencies at the team level and helps the team find resolutions
• Proactively identifies and facilitates discussions about impediments and dependencies that are outside of the team's direct control and either leads resolution or collaborates with others to guide resolution
• Proactively drives process improvements and identifies action items needed to improve the team's Agile Maturity

Coaching (growing and mastering)

• Coaches the Product Owner on effective techniques for backlog management and how to arrange the product backlog to maximize value
• Coaches the Scrum Team to Understand the Need for Clear and Concise backlog items
• Coaches the Development Team in self-organization and cross-functionality
• Coaches the Development Team on ways to deliver high value products
• Coaches the Scrum Team on how to apply effective techniques for enacting Scrum
• Collaborates with other scrum masters and identifies ways to champion agile
• Proactively seeks ways to provide transparency of the team's goals and progress
• Proactively seeks ways to measure improvements through metrics, dashboards, or other tools
• Coaching resources outside of the scrum team to better understand which interactions are helpful to the scrum team and which interactions are not

Managing (growing and mastering)

• Manages Impediments by helping the team ensure a resolution is found
• Manages the Scrum Process by helping the team define their process within the boundaries of Scrum's rules and holding them accountable to following the agreed upon process
• Manages the Team's Health, Maturity and Continuous Improvement by identifying and providing metrics that facilitate valuable retrospective discussion, and identifying and tracking continuous improvement items
• Manages the Boundaries of Self-Organization by helping the team define those boundaries, time-boxing, encouraging cross-functional collaboration, releasable results and validated learning
• Manages the Team Culture by ensuring a psychologically safe environment for all team members, encouraging transparency, providing an environment for safe failure and encouraging celebration, praise and constructive feedback

Teacher and Trainer (growing and mastering)

• Responsible for ensuring that Scrum is understood and enacted by the scrum team(s)
• Responsible for ensuring adherence to Agile Values and Principles, Scrum Theory and the Scrum Framework by the scrum team(s)
• Responsible for providing or coordinating appropriate team training around Agile/Scrum theories, principles, and techniques as needed
• Provides training to teams, communities of practices, and the greater organization as needed

Mentor (growing and mastering)

• Counsels team members to resolve conflict when needed
• Proactively mentor others as requested or by sharing what they are learning within the communities of practices

Change Agent (growing and mastering)

• Influencing best practices and growth in technical excellence, business mastery and transformation
• Identifying Organizational Level Impediments and helping to drive resolution
• Leading and coaching the BU/SDU in scrum adoption
• Planning scrum implementations within the BU/SDU
• Helping Employees and Stakeholder understand and enact Scrum in empirical Product Development
• Causing Change that increased the productivity of the scrum team(s)
• Working with Other Scrum Masters to increase the effectiveness of scrum in the organization

Qualifications/Requirements:

• Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience
• 5 - 8+ years as a scrum master for multiple teams or as a Scrum Team Member in another role
• Advanced Level of understanding of Product Development and SDLC Process
• Advanced Understanding of Agile Values, principles, best practices and roles
• Proficient Understanding of Agile coaching principles and facilitation techniques
• Proficient Understanding of Lean, Kanban, and XP
• Entry level Agile Certification or equivalent experience (PSM I, CSM, CSPO, PSPO, etc.)

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.