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Assistant Mortgage Processing Supervisor

American National bank of Texas
United States, Texas, Terrell
Mar 10, 2025
Description

The Assistant Mortgage Processing Supervisor serves as a the Subject Matter Expert for all loan Processors to ensure new mortgage loan packages are processed and completed according to established policies and procedures.



  • Performs a variety of duties both clerical and technical; major responsibilities included coordinating the processing of mortgage loans following application, through preparation of loan documents for closing
  • Collaborates with the Processing Supervisor to review, update and communicate workflow changes to the team and assist in team meetings
  • Serve as a liaison between processing team and the Processing Supervisor assisting with and providing guidance on issues problems with files
  • Monitors production pipeline and manages turn times, target closing dates, staffing, capacity, etc
  • Serves as a training and mentor to processing staff and trainees
  • Researches and resolves advanced processing/customer issues for the processing team
  • Serves as a backup to the Loan Opener to receive and review all new loan submissions for completeness and accuracy and assigns new loan submissions to processing team
  • Serves as backup to the Processing Supervisor in their absence by processing their files and leading the processing team


Qualifications:



  • High School Diploma or GED
  • 5 years Loan Processing


Skills:



  • Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions
  • Work occasionally requires more than 40 hours per week to perform the essential functions of the position
  • Lifting in an office setting may be required up to 30lbs


ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement.

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