Data Entry & Gifts Processing Coordinator

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation:

We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $25.89 to $27.38 and is commensurate with experience.

So Others Might Eat (SOME) is currently seeking a full-time Data Entry & Gift Processing Coordinator to assist with donation processing and data entry processes within out donor database.

Position Overview: The Data Entry & Gifts Processing Coordinator plays a vital role in supporting the Donor Database and Contributions Manager, ensuring the efficient processing of gifts, pledges, and related transactions. This position is responsible for key administrative tasks, including researching gift information, accurately entering donations, and verifying batch records to maintain data integrity and efficiency.

Schedule: Monday - Friday 8:00 AM to 4:30 PM; (40 hours/week)

Required: Bachelor's Degree (or equivalent additional professional experience); 1-3 years experience working with a donor database or other CRM system in a nonprofit environment, including experience with data analytic tools and queries;

Preferred: Prior experience with EveryAction database software

Expected Contributions:

• Ensure the accurate and timely entry (within 24 hours) of all gift information, from checks, cash, credit cards, wire transfers, EFT, and stock donations into the fundraising database
• Facilitate company matching gifts, and the processing of data from other workplace giving programs
• Update additional information in Everyaction (merging donor accounts, updating contact information, uploading relevant backup), flag donor mailing preferences, and clean existing records, as required
• Configure external data from various sources (DMP, third-party giving portals, TeamRaisier) for entry into the donor database
• Correspond with donors as needed, including sending failed transaction letters or emails and assisting with technical issues
• Act as a resource to Development Department staff on issues related to gifts, receipts, and backup correspondence
• Research gift information, as well as biographical records for donors and corporations/organizations
• Participate in efforts to maintain data integrity within the constituent database. Proactively identify areas of data clean-up, develop a plan to address clean-up efforts, and ensure efficient and timely implementation
• Communicate with the Development Department about their events and campaigns to correctly process gifts
• Research gift information, as well as biographical records for donors and corporations/organizations
• Act as a resource to Development Department staff on issues related to gifts, receipts, and backup correspondence
• Execute important initiatives to streamline, automate, and maintain any routine procedures associated with gift entry
• Assist in the development of written policies and procedures for database utilization and revenue allocation
• Identify and recommend technology and system improvements that would reduce costs and/or increase efficiency
• Perform weekly data audits to reasonably assure accuracy
• Support Donor Database & Contributions Manager in working with external vendors to ensure the accuracy of donation information and smooth running of processes
• Work on special projects as requested

Knowledge, Skills, Abilities Required:

• Time management skills and the ability to deliver against deadlines
• Organizational skills with attention to detail
• Strong customer service skills
• Proficient with MS Office, including Word, Excel, Outlook, and Adobe Acrobat
• Exceptional interpersonal and listening skills
• Can manage multiple priorities effectively
• Able to work with staff at various levels of the organization and with outside donors and vendors
• Action-oriented
• Database administration skills
• Able to multi-task and be productive despite competing priorities
• Basic knowledge of Accounting and Finance
• Strong customer service skills

Reports to: Donor Database & Contributions Manager

Closing Date: Open Until Filled

Physical Demands: Must be able to lift up to 20 pounds. May be required to sit or stand for long periods. Must be able to move around all levels/floors of the building.

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.