Sr. Director, Health & Home Care

Pay Class: Full-Time


Shift: Day Shift


Work Availability: Available Any Day

As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health.

Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation:

• Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff).
• We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff).
• Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match.
• A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit.
• To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary.
• Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee.

This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is https://wesleychoice.org/careers/. Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change.

Enrich
the lives of older adults through community, choice, and continuing care in the
Sr. Director of Health & Home Care role. The Sr.
Director, Health & Home Care is responsible for management of the daily
business operations of the Health & Home Care division with a primary focus
on revenue cycle management for Medicare, Medicaid, hospice, and private pay
care services. This position supervises other business office functions such as
intake, medical records, receptionist and administrative assistants, office and
medical supplies, equipment management, and staff scheduling. The Sr. Director,
Health A& Home Care collaborates with the Executive Director and
Program-level Directors (clinical/service) to maintain regulatory compliance,
meet financial targets, maintain budgeted census, and support an engaged,
qualified workforce. Find your sense of
belonging at Wesley!
You
will provide continuing care through these responsibilities
Essential functions of this position include the following.
Management of revenue cycle for accurate billing of various
payment models, including Medicare, Medicaid, and private insurance home
health; Medicare, Medicaid, and private insurance hospice and palliative care;
and private pay home care.
Implement, and maintain standard systems to achieve census growth,
positive financial performance, compliance with federal Conditions of
Participation, WA state rules, HIPAA, organizational policies, and other
regulations.
Implement business systems, policies, and procedures to drive
positive patient/client and employee satisfaction outcomes.
Direct supervision of non-clinical, non-caregiver staff who
complete all intake, scheduling, supplies and equipment ordering, receptionist
and administrative tasks, order processing, business development, and record
management.
Maintain an engaged, qualified workforce through effective
evaluation, hiring, engagement, development, and overall performance management
of the team.
Adopt and support a culture of continuous improvement and standard
work; champion Lean methodology.
Work directly in the agency EMR to produce correct claims,
completes pre-and post-billing audits, and work closely with the agency billing
company. Generate required reports and accesses external sites, such as CMS, as
required.
Collaborate with the program Directors to respond effectively to
short- and long-term challenges, including pandemic impacts, staffing, market
changes, and regulatory shifts.
Collaborate with the Finance department in meeting timeframes, standardized
systems, and producing reports and documents as required.
Build a
culture of belonging through active use of the company's recognition and
reward platform.
Create
an engaged and high-performing team through adoption and visual support of
the company's people strategies.
Participate in special projects and perform other duties as
assigned.
Our requirements and qualifications for success
Bachelor's degree in Business Administration, Healthcare
Management, or a related field; Master's degree preferred.
Minimum of 5-7 years of leadership experience in healthcare, home
care, or a related industry.
Strong understanding of business operations, financial management,
and regulatory compliance within healthcare services.
Proven ability to lead teams, drive performance improvements, and
implement successful operational strategies.
Excellent problem-solving, decision-making, and analytical skills.
Strong interpersonal and communication abilities to effectively
collaborate with internal and external stakeholders.
Experience with healthcare technology, EMR systems, and data
analytics tools is a plus.
Knowledge of Washington State healthcare policies and industry
trends is highly desirable.
Physical,
environmental, and mental requirements
Bending, stooping, walking, sitting, and standing, intermittently
during working hours.
Frequent use of computer keyboard.
Near and far vision acuity.
Subject to frequent interruptions.
Ability to handle unplanned and potentially stressful situations.
Giving full attention to what other people are saying, taking time
to understand points being made, asking questions as appropriate.
Ability to lift up to 40 pounds. Salary Range: $86112.00 to $124,092.80 per year