Event Leader

TEKsystems
$50.00 - $70.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Mar 12, 2025
Description Role Overview We are seeking a detail-oriented and operationally excellent Director of Event Execution & Client Experience to ensure flawless delivery of our B2B and consumer events. This role is responsible for the meticulous execution of 200+ annual events (mix of B2B and consumer) and 2-3 high-profile consumer activations annually. You'll manage our teacher workforce and maintain exceptional quality standards across all event types. Skills Event planning, Event management, Program management, Event coordination Additional Skills & Qualifications Events Execution (200+ annually) - Execute 200+ experience events with meticulous attention to detail across key locations: - Create and maintain comprehensive event execution playbooks, checklists, and standard operating procedures - Coordinate with sales teams to understand sold packages and ensure all client expectations are met - Develop contingency plans for potential logistical challenges to ensure seamless event experiences - Oversee event logistics, venue relationships, and vendor management High-Profile Consumer Activations (2-3 annually) - Lead the execution of 2-3 marquee consumer activations that are completely unique from standard events - Collaborate with event agencies and vendors to produce large-scale, high-impact experiences - Ensure these signature events maintain brand integrity while delivering exceptional attendee experiences - Develop specific execution plans for each unique activation, recognizing their distinct requirements Teacher Operations Management - Manage the entire teacher workforce, ensuring proper staffing, scheduling, and performance - Develop efficient systems for teacher deployment across geographic locations - Implement training and quality assurance processes for teacher performance - Build retention strategies to maintain a high-quality, reliable teacher network - Create clear communication channels between teachers and operations team Client Experience & Quality Control - Implement comprehensive client feedback mechanisms and post-event surveys - Analyze feedback data to drive continuous improvement in event execution - Establish and monitor quality metrics for every event - Create client experience reports for leadership team review - Ensure consistent brand experience across all events Cross-Functional Collaboration - Work closely with sales team to understand client needs and ensure operational feasibility - Collaborate with Creative Director to execute brand elements while maintain Experience Level Expert Level Pay and Benefits The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 12, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.