Assistant Director of Career Services - Heinz College

Carnegie Mellon University
vision insurance, paid time off
United States, Pennsylvania, Pittsburgh
5000 Forbes Avenue (Show on map)
Mar 12, 2025
The Heinz College consists of two schools, the School of Public Policy and Management and the School of Information Systems and Management, and offers an academic experience unlike any other. The Heinz College prepares students with a unique ability to conduct a careful and objective analysis of meaningful data, to understand and demonstrate the power of information technology, and to lead and implement change in managerial and policy contexts. We are seeking an Assistant Director of Career Services. This is an exciting opportunity if you thrive in a challenging and dynamic work environment where excellence, integrity, and passion are valued traits in our employees. You will contribute to the department by providing support through career development counseling and advising to Heinz College graduate students and alumni. Primary duties will entail: Helping to facilitate the smooth functioning of the Career Services office at Heinz College, you will lead and participate in process improvement efforts to meet demands during peak times to ensure efficiency and effectiveness. Assisting the Associate Director of Employer Relations with identifying and soliciting employers to increase employment opportunities for students Collaborating with the Career Services team in coordinating workshops and career-related activities and events Advising and mentoring students on job/internship searches and professional development Maintaining detailed, confidential student records and using proper judgment when sharing sensitive or confidential information Supporting team with data management and outcome reporting for assigned programs/students Adaptability, excellence, and passion are vital qualities at Carnegie Mellon University. We are in search of a team member who can optimally interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work. You should demonstrate: Proven high level of customer service orientation Ability to develop and work well in a culture of innovation, collaboration, and continuous improvement. Proficiency at prioritizing projects and meeting target dates, maintaining accurate and detailed records, and maintaining strict confidentiality over all information Sharp decision-making skills and accurate assessment of alumni and student potential to make sound recommendations for job search strategies Strong familiarity or willingness to learn and use various computer and database programs, such as Handshake, Excel, PowerPoint, Adobe, and various internal database systems to query employment data Able to travel domestically to support student programming and other various alumni events Qualifications: A bachelor's degree is required A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered. Minimum of one to three years of related experience in student services or customer/employer-facing roles such as career services, student counseling, student programming in a university setting, recruitment, or employer relations Knowledge of employment markets, hiring trends, and marketing methods. Experience developing potential employer contacts a plus. Requirements: Successful Background Check Joining the CMU team opens the door to an array of exceptional benefits. Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more! For a comprehensive overview of the benefits available, explore our Benefits page. At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations. Are you interested in an exciting opportunity with an exceptional organization?! Apply today! Location Pittsburgh, PA Job Function Career Planning and Placement Position Type Staff - Regular Full Time/Part time Full time Pay Basis Salary More Information: Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance