Shop Hand

ChampionX has an immediate opening for a Shop Hand located in Hobbs, NM. This is your opportunity to join a growing company offering a competitive base pay and benefits.

This position is responsible for the accurate processing of customer transactions, responding to customer inquiries and requests, receiving goods, maintaining accurate inventory, final assembly of products, and delivery of products.

What's in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
• The chance to Improve Lives in our community with regular outreach and volunteerism opportunities
• The chance to join a learning and problem-solving culture
• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more!

What You Will Do:

• Maintain on-going communications and service with assigned customers, sales personnel, and reps to better understand and support needs
• Assist in ensuring direct delivery of product to customers and reps occurs timely and with minimal freights costs and the need for main office sales personnel to be engaged in this activity
• Responsible for reducing cost and investment of inventory management
• Maintain custody controls over all inventory received, stored, and shipped.
• Allocate available inventory in a manner that maximizes the satisfied customer base
• Effectively manage customer requests ensuring high degrees of customer satisfaction, including walk-ins and order fulfillment
• Required driving of up to 25%
• Responsible for communication with customers on service level expectations.
• Coordinate deliveries/pick-ups including product and delivery tickets, change orders, service issues, etc.
• Drive service excellence at the branch level with the goal of meeting/exceeding customer expectations
• Responsible for the legally compliant, efficient & safe operational performance of the Wellmark CIP facility
• Responsible for timely and accurate management reporting
• Maintain the overall appearance of the facility and grounds
• Participate in Lean events with active involvement in CI initiatives
• Report unsafe acts or conditions to supervision immediately as noticed

Position Details:

• Candidate must reside in Hobbs, NM or surrounding areas
• Work week and shift: 7AM to 4PM
• Compensation package offered: competitive hourly payrate and eligibility for quarterly bonus
• New hire training provided locally
• New Employee Orientation and Onboarding
• On the job training on processes, procedures, and product assembly
• Immigration sponsorship is not provided for this position
• Uniforms provided by company upon regular employment
• PPE requirements include safety glasses and steel toes

Minimum Qualifications:

• At least 1 year of experience in a customer service role
• At least 2 years in a shop hand, assembly or material handling role
• Proficiency in MS Office; Word, Excel, and PowerPoint
• Proficient in an ERP software system
• Able to lift up to 40lbs regularly
• Adherence to export control regulations
• Mechanical aptitude and experience in assembly of product
• Skilled in accurate data entry
• Strong interpersonal skills to effectively interact with customers and various levels of management
• Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules
• Basic analytical and problem-solving skills

Physical Demands:

• Role is deemed safety-sensitive and may be subject to employer or customer drug testing.
• Minimal bending, crouching, kneeling, crawling, squatting, climbing ladders and stairs, balancing, lifting up to 40lbs, use of a keyboard and viewing a computer monitor, and dialing up to 10%
• Occasional lifting up to 10lbs, lifting up to 25lbs, fingering (pinching, picking, fine manipulation) and writing between 11% and 33%
• Frequent reaching, twisting, stretching, pushing, pulling, handling (holding, grasping, turning, working with hands), and driving between 33% and 66%
• Constant sitting, standing, walking, seeing, hearing and speaking greater than 66%
• Work environment in open shop, or field when making deliveries

Preferred Qualifications:

• Good MVR record and ability to meet company standards for driving company vehicle
• At least 2 years in mechanical assembly experience
• Oracle ERP experience
• Quality Management System experience
• Experience with chemical injection pumps
• Warehousing and inventory experience

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

AtChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.