Administrator - Home Health

AT Home Care & Hospice

The Administrator is a qualified person responsible for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators and people management/development. The Administrator is responsible to ensure the Agency is providing quality health care services and maintaining a sound operation. S/he will ensure quality care is provided to promote positive patient outcomes. S/he will work to manage costs, to meet or exceed target contribution margins through standardization of processes, maximize the use of technology, and develop and implement strategies for managing operational costs. This leader will be active in the industry and take a proactive approach to develop relationships with other healthcare providers across the continuum of care and will serveas the representative of the company within the community. S/he has direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times.

Our comprehensive benefits include:

Medical, dental and vision
• Short and long-term disability
• Mileage reimbursement
• Life Insurance
  
• Paide time off
• 401(k) program
• Fleixible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Vendor discounts

• Responsible for the delivery of care for all patients served by the Branch(es) by providing supervision and support to the Branch Director and/or Clinical Manager
• Recognizes the clinical leadership of and provides support and supervision to the clinical manager(s) to promote more effective performance and delivery of quality home care services
• Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies
• Ensures deficiencies identified during internal or external surveys or audits are addressed and corrected
• Supervises all administrative employees assigned to the Branch(es) through the clinical manager(s) and the clinical staff
• Responsible for the overall direction, coordination, and evaluation of the Branch
• Oversees interviewing, hiring, training and development of Branch employees
• Analyzes situations, identifies problems, identifies, and evaluates alternative courses of action through utilization of Performance Improvement principles
• Establishes and promotes coordination among staff and departments to promote interdisciplinary decision making in organizational operations
• Participates in the agency's QAPI program by communicating problem areas identified and recommendations to address problem areas, data collection, attendance at periodic QAPI meetings, and participation in performance improvement projects as indicated
• Ensures departmental compliance with Company Quality Improvement initiatives and objectives
• Ensures the agency maintains an ongoing infection control program which includes surveillance, identification, and monitoring of infections, as well as providing education on infection control to employees, patients, and caregivers
  
• Seeks out new methods and principles and incorporates them into existing practices to ensure achievement of organizational goals and objectives.
  
• Keeps abreast of changes in regulation through in-services, advisories, survey process, industry publications, and notices
  
• Complies with all applicable Federal, State, and local emergency preparedness requirements, and maintains an effective emergency preparedness program
  
• Collaborates with the Corporate Compliance Officer to develop, implement, promote, and sustain the organization's compliance program
  
• Ensures organizational compliance with regulation and takes appropriate actions to ensure compliance
  
• Develops, implements, communicates, and evaluates policies, procedures, and processes to ensure the organization provides quality care and maintains a sound operation
  
• Inspects the organization routinely to assure that established policies, procedures and processes are being implemented and carried out in daily operations
  
• Represents the organization during audits, inspections, and surveys conducted by regulatory bodies
  
• Consults local, state, and national associations as needed. Participates in industry-related local, state, and national organizations
  
• Demonstrates fiscal financial responsibility in the financial affairs of the organization
  
• Works with his or her manager to establish Branch revenue and budget goals
  
• Reviews monthly financial statements and takes appropriate action in response to variances and trends
• Ensures organizational compliance with third party payer guidelines
  
• Reviews and approves organizational expenditures to include payroll, accounts payable, and other expenses
  
• Evaluates, recommends, and implements practices to promote the cost-effectiveness of the organization
  
• Maintains good public relations to serve the best interests of patients, the company, and the community
  
• Keeps abreast of the referral base and/or clients, identifies trends and acts accordingly
  
• Reviews, investigates, and promptly responds to customer service opportunities for improvement to promote positive customer relationships
  
• Professionally represents the organization when conducting business with outside entities
  
• Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department
  
• Collaborates with the Human Resources Department in personnel matters
• Ensures the agency employs qualified personnel, assuring the development of personnel qualifications and policies
• Establishes appropriate staffing patterns and supervision of professional and support staff
• Recommends, establishes, and maintains staffing patterns that reflect the quality and quantity of personnel necessary to plan, provide, and supervise the care rendered
  
• Oversees and actively participates in the recruitment, selection, and orientation of staff
  
• Establishes, communicates, and monitors achievement of productivity standards while ensuring proper utilization of staff
  
• Coordinates department schedules to ensure appropriate coverage for workweek, weekends, vacations, and holidays
  
• Ensures 24 hours a day / 7 days a week on-call coverage by professional staff with administrative staff back-up support
• Ensures staff credentials are maintained and on file with the organization
  
• Develops and implements a comprehensive plan to help staff continue future development and to constantly take advantage of opportunities
  
• Works with others to ensure initial and ongoing training (including on the job training) occurs regularly with return demonstration and accountability as evidenced by achieving operational and regulatory audit goals
  
• Coordinates service components to be provided by contractual agreements
  
• Leads and/or participates on various committees, as indicated
  
• Provides leadership and direction to sales leadership and staff to promote agency to member health systems and community referral sources
  
• Creates a team environment that allows the agency to accept referrals, process referrals timely, efficiently, and accurately to grow our business as evidenced by achieving established customer service/patient satisfaction goals
  
• If the director is an appropriately qualified clinician; has received a clinical orientation and maintains all requirements required to provide care (e.g., up to date CPR card, vaccination status, etc.), he or she may make patient care visits as applicable
  
• May serve as Administrator for State and Federal Purposes
  
• Other duties as assigned
  

• Registered Nurse or holds bachelor's degree with a healthcare or business focus
• Minimum of one to two years of experience in health services administration, with at least one year of supervisory or administrative experience in home health care or a related health care program, per state specific and federal requirements
• Five years of experience in leadership or business development, preferred
• Valid license from the state practicing in
• Current CPR certification
• Knowledgeable of reimbursement methodologies, guidelines, and coverage issues
• General knowledge of computers and the ability to learn agency specific software applications
• Ability to learn and complete various educational goals
• Excellent organizational and time management skills with a keen attention to detail