Communications & Social Media Designer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is seeking a Communications Designer to create visual assets to help tell Docusign's story to myriad audiences including but not limited to media, employees, investors, and social audiences.

You'll be responsible for creating visual assets to be used in Docusign's communications efforts across social media, including LinkedIn and Instagram, internal employee communications including town hall presentations, Docusign editorial channels including Docusign's blog and content marketing efforts, and assets for use in media (online, TV, etc.). Your work will be a strategic asset for helping Docusign meet its communications goals in the company's transformation to an Intelligent Agreement Management company.

A bit about who you are: You are intimately knowledgeable and familiar with media, including social media best practices. You'll need to be able to understand business goals, digest information to support those goals, and distill the concepts into visual assets that enhance and tell the story. To succeed, you'll be proactive, organized, and able to thrive in a matrixed environment. You are creative, have top-notch graphics skills, and embrace creative critique and direction. You enjoy the challenge a tight deadline brings and have the wit and scrappiness to meet it. You love to get into the weeds and help the broader team achieve its goals. You are flexible in the face of change. You bring top-tier emotional intelligence and a sense of humor to all you do.

This position is an individual contributor role reporting to the Group Creative Director, Brand and Marketing.

Responsibility

• Design engaging visual assets including social media graphics (animations, and videos tailored for different platforms and media types), internal and external presentation materials, and press assets

• Develop standards for native social content that should be brand-adjacent or brand-light

• Collaborate with communications teams to translate messaging into compelling visuals

• Optimize assets for various formats (e.g., feed posts, stories, ads, carousels, reels)

• Build out story-telling narratives through visual design

• Implement designs that are on-brand and take creative direction and guidance well

• Stay updated on design trends and platform updates to ensure fresh and relevant creative

• Create Canva templates and design systems for consistent brand presence across social channels

• Develop animations and motion where needed

• Maintain an organized library of assets for easy access and reuse

• Ensure accessibility and inclusivity in social media design (e.g., contrast, captions)

• Support live event coverage with real-time graphics, overlays, and social assets

• Possess excellent copywriting, proofreading skills to create error-free work as much as possible

• Craft end-to-end presentations utilizing our core templates as a base, and designing bespoke slides when needed, ultimately growing template libraries

• Be a self-starter and quick learner who takes initiative

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 5+ years of experience in social media design, digital marketing, or a related field
• Experience with design tools like Canva, Adobe Creative Suite (Photoshop, Illustrator, After Effects) and Figma, as well as Google Slides and Powerpoint
• Experience with motion graphics and short-form video editing for social content

Preferred

• Strong understanding of social media platforms (Instagram, LinkedIn, X, TikTok, etc.) and their design best practices
• High-level of comfort and experience with Canva
• Ability to analyze performance data and iterate on creative based on engagement insights
• Comfortable working with others
• Comfortable drafting some copy such as headlines
• Comfortable presenting your design work

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $122,300.00 - $190,650.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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