Manager, Talent Acquisition Operations

Do you have a passion for driving innovative solutions in Human Resources? Are you proactive, consultative, and data-oriented? If so, a home on the Customer Operations Human Resources team at Spectrum could be for you.

At Spectrum, we keep more than 31 million customers connected across our 41-state footprint. Our Human Resources team creates the strategies, policies, and procedures that help support our employees and meet business objectives. Using a proactive approach, the HR team helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

The Manager, Talent Acquisition Ops will report directly to the VP, Human Resources and will be responsible for providing tactical, strategic, and analytical partnership for the recruitment efforts in our call center environments. This role will support a high volume hiring environment.

WHAT OUR TALENT ACQUISITION OPERATION MANAGERS ENJOY MOST

• Responsible for Talent Acquisition deliverables including time to fill, reduction in costs and ensuring hiring needs are met with high quality talent.
• Partnering with Human Resources, Site Leaders and Recruiting community to provide robust recruitment strategies.
• Utilize recruitment reports to manage the effectivenss of the recruitment process.
• Ensuring both recruitment process and compliance are linked and comply with all federal, state and local laws.
• Build strong connection with Customer Operations Talent Acquisition Leadership to review status of recruiting to develop and implement action plans as needed.

This role is responsible for the day-to-day management of the recruitment processes for our call centers across the U.S. including support through coaching and guiding recruiters on day-to-day activities. It will require a data saavy person who can translate data into action by monitoring the recrutiment volume and ensure adequate support and resources in support of all site hiring.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: 5+ years of Recruiting Operations experience
• Education: Bachelor's Degree in Human Resources or related field
• Technical skills: Strong PC skills - expert in Excel & PowerPoint
• Skills: Strong attention to detail and excellent oral and written communication skills with the ability to translate ideas and thoughts in written presentations that can be used with executives. Knowledge of ATS and onboarding systems and recruitment metrics.
• Abilities: Ability to influence in a matrixed environment. Ability to review and recommend recruitment strategies that deliver quality talent including use of multiple approaches to sourcing.
• Travel Ability: Limited travel

Preferred Qualifications

• Experience in iCIMS ATS is a plus

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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