Senior Manager, Enterprise Communications

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go tonyulangone.org, and interact with us onLinkedIn,Glassdoor,Indeed,Facebook,Twitter,YouTubeandInstagram.

Position Summary:
We have an exciting opportunity to join our team as a Senior Manager, Enterprise Communications.

The Senior Manager, Enterprise Communications will serve as a content strategist and developer to elevate NYU Langone Health's intranet Inside Health into a comprehensive, thought-provoking, and informative site that delivers a stellar employee experience. This position will serve as the managing editor for all of Inside Healths news channels, driving the continuous improvement of Inside Health as well as awareness of institutional priorities and updates.
This person will report to the Associate Director, Enterprise Communications, within the department of Communications, Marketing, Government & Community Affairs.

Job Responsibilities:

Institutional Communications:

• Support the Editor in Chief in planning and creating world-class content for our intranet Inside Health that more deeply connects our internal audiences to the institution and meets the needs of key stakeholders
• Frame content in a way that evokes inspiration, captivates stakeholders, and increases brand reputation by sharing NYU Langone Health's trailblazing endeavors
• Help to define and incorporate audience-specific content, channel, and engagement strategies to optimize communications that inform and inspire internal audiences
• Oversee layout and production of all Inside Health content
• Ensure adherence to standards for Inside Health's layout, design, style, and voice to drive a consistent user / employee experience
• Assist in developing and enforcing standardized processes to ensure consistency and accuracy across all communications
• Work with the Editor in Chief to maintain the editorial calendar for all of Inside Healths news channels, including the institutional homepage, campus channels, and any other platforms that may be used, ensuring timely and relevant content updates
  
  

Collaboration:

• Support the Editor in Chief in strategizing, planning, and executing institution-wide communications in coordination with key groups as needed to develop content, including executive leadership, department heads, and teams in Brand, Experience, Creative, & Design COE, Content Strategy & Development COE, Media Relations COE, Program Measurement & Business Operations Platform, and Enterprise Communications COE
• Collaborate with colleagues in the Content Strategy & Development COE to align on editorial calendars and key priorities
• Serve as a trusted advisor to the Associate Director of Enterprise Communications and the Director of Institutional Communications by discerning priorities and communication requisites while proactively identifying new ways for communications to drive institutional objectives and enhance employee experience
• Guide the team on how work gets done, set priorities, and ensure standards are understood and adhered to
• Troubleshoot technical issues with content platform with MCIT as needed

Operational Excellence:

• Collect and incorporate feedback on Inside Health to continuously improve the usability and employee experience
• Receive and incorporate insights from key metrics and outcomes to gauge the effectiveness of the communication strategy; adapt strategies based on outcomes
• Efficiently and effectively execute goals and priorities while adhering to organizational standards for delivering excellent work
• Elevate the quality of communications to guarantee they meet or exceed established standards
• Ensure seamless communication alignment within a complex institution encompassing multiple campuses and geographic regions

Minimum Qualifications:

• Bachelor's Degree in Communications, Journalism, English or related field required
• 6 years of relevant work experience required

Preferred Qualifications:

• 10+ years of experience in communications, journalism, or related field, specifically institutional or internal communications.
• Proven track record of developing and executing successful content strategies across platforms.
• Strong understanding of website content management systems.
• Passion for storytelling content creation and audience engagement.
• Excellent verbal and written communications and collaboration skills with a demonstrated track record of effective stakeholder management.
• Experience creating and managing engaging content for a broad audience.
• Exceptional attention to detail and a keen eye for design consistency.
• Adept at building rapport and exhibiting strong interpersonal skills, with an established track record of cultivating meaningful relationships with colleagues and leaders.
• Possesses a growth mindset and willingness to use a test-and-learn approach.
• Experience using SharePoint as a tool for web publishing a plus.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $97,589.95 - $147,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here