Quality Assurance Risk Management Coordinator- Torrance State Hospital

Do you have excellent problem-solving skills? Are you a positive person who can work well with others? The Department of Human Services, Torrance State Hospital, is looking for a Quality Assurance/Risk Management (QA/RM) Coordinator to use their strong passion for improving mental health services to help make a difference in the lives of consumers.

If you are looking for a great opportunity to utilize your experience and training in the field of QA/RM, apply now and discover the exciting prospects that await you!

The Quality Assurance Risk Management Coordinator is a highly responsible position charged with the management and coordination of the facility's comprehensive patient abuse and patient rights complaints programs. Chief responsibilities include the direction, coordination, monitoring, analysis, and implementation of this facility's system of investigating allegations of patient abuse and patient rights violations. Duties also include taking steps to ensure that all issues with a potential for adverse impact upon the hospital, patients, or staff, are appropriately addressed. Duties also include coordinating the facility's interdisciplinary Root Cause Analysis and Failure Mode and Effect Analysis teams, monitor, and facilitate the completion of identified corrective actions and evaluating the effectiveness of the corrective actions and reporting those findings to executive staff.

Interested in learning more? Additional details regarding the duties of this position may be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 40 hour work week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Please Note: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $66,250.00 (before taxes).
• You will receive further communication regarding this position via email. Please check your email, including spam folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year as a Quality Assurance/Risk Management Specialist (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• Three years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree;or
• Three years of clinical experience in a human services agency, including two years of administrative, evaluative, consultative or supervisory work in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field;or
• Any equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

• Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/testoncefor this posting.
• Your results will be provided via email.