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Consulting Senior Manager

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, California, San Francisco
Mar 13, 2025

Consulting Senior Manager - Payments

Banking & Financial Services, Consulting

Location: San Francisco - CA USA

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Cognizant is headquartered in the U.S. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

COGNIZANT CONSULTING

Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we're growing!

The Role

Our Banking & Financial Services Consulting group is looking for a Consulting Senior Manager, Payments. The ideal candidate will possess extensive knowledge and experience in handling various payment rails, including Wire, Swift ACH, RTP, FedNow, and Zelle. This role requires a deep understanding of payment regulations, middle and back-office functions, fraud prevention, ISO standards, and payment modernization practices.

Oversee end-to-end payment processing across multiple rails, ensuring compliance with industry standards and regulations.

We're looking for Consultants who can deliver within Cognizant's Five Pillars of Consulting: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a consultant, this means creating high-quality client deliverables and taking ownership (with supervision) of producing client content and meeting client expectations; developing an expertise in your functional area, including obtaining certifications; contributing to Client Satisfaction and/or RFPs; supporting leadership and contributing to content development for service offerings; and participating in PeopleCare initiatives and always exhibiting personal leadership. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!

Responsibilities

  • Lead the implementation and optimization of Wire, Swift ACH, RTP, FedNow, and Zelle payment systems.
  • Collaborated with internal teams to design and deploy robust payment processing solutions.
  • Stay abreast of current and emerging payment regulations and ensure all processes adhere to compliance requirements.
  • Good understanding of middle office and back office operations to streamline payment processing workflows.
  • Understanding comprehensive fraud prevention strategies to safeguard payment processing systems.
  • Collaborate with the risk management team to develop and refine risk mitigation protocols.
  • Led initiatives to modernize payment systems and processes, incorporating the latest technologies and methodologies.
  • Drive continuous improvement efforts to enhance the efficiency and effectiveness of payment processing.
  • Manage and mentor a team of payment processing professionals, fostering a culture of excellence and collaboration.
  • Provide regular feedback and performance evaluations to team members.
  • Identify training and development opportunities to enhance team skills and knowledge.

Qualifications

  • Bachelor's degree in Finance, Business Administration, or a related field. Master's degree preferred.
  • Minimum of 15 years of experience in payment processing, with a focus on core payment rails.
  • Proven experience in managing middle office and back-office functions.
  • Strong knowledge of payment regulations and compliance requirements.
  • Experience in fraud prevention and risk management.
  • Familiarity with ISO standards and payment modernization practices.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Proficiency with payment processing software and tools.

Work Authorization

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this position. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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