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University of North Carolina Charlotte jobs

Third Party Billing/Receivables Technician

University of North Carolina Charlotte
$43,658 - $50,500
tuition assistance
United States, North Carolina, Charlotte
Mar 13, 2025
Third Party Billing/Receivables Technician
Please see Special Instructions for more details.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
  • The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Position Information
General Information


Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 000302
NC Salary Grade Equivalency GN09
Classification Title Accounting Technician - Advanced
Working Title Third Party Billing/Receivables Technician
Salary Range $43,658 - $50,500
Anticipate Hiring Range $43,658 - $50,500
FLSA Status Non Exempt
Division Business Affairs
Department Financial Services (Adm)
Work Unit Controller
Work Schedule
8:00 am - 5:00 pm; Monday - Friday

This position may be eligible for a telework schedule of up to 3 days per week once onboarding into position is complete and with supervisor approval.

This position is located in the Bursar's Office
Primary Purpose of Position
The primary purpose of the Third-Party Billing/Receivables Technician is to independently manage a full range of technical accounting work that includes third-party billing, invoicing, and payments, while independently analyzing work for accurate tuition calculations and timely fund allocations, as well as problem-solving issues that may arise. The role includes reconciling student accounts and general ledger funds, tracking past-due payments, processing third party refunds, and managing debt letters. Communication is a key component, requiring regular interaction with students, sponsors, and university staff to resolve billing inquiries and financial discrepancies, as well as coordinate and implement invoicing or payment system process changes to enhance billing and reconciliation efficiency. The position requires maintaining accurate financial records through the use of multiple systems (e.g., Banner, FileZilla, Third Party portals) and ensuring compliance with third-party financial policies by staying current on sponsor regulations.
Minimum Education/Experience
Required Minimum Qualifications:

High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.

University Preferred Qualifications:
Four year degree in business administration or accounting; or two year degree in business administration or accounting and one year of experience. Or an equivalent level of combination of training and experience.
Essential Job Duties

  • Manage foreign, federal, state, local and corporate third-party sponsorships, contracts, invoicing, and payments, ensuring accurate tuition calculations and timely fund allocations.
  • Maintain technical expertise in a broad range of financial systems and software, including Banner ERP, FileZilla, Concur, 49erMart eProcurement, Salesforce, Microsoft Suite, Google Suite, banking systems, and third party sponsorship online portals: NCVR, Federal Vocational Rehabilitation (Tungsten), Amazon, Air Force & Army Tuition Assistance (AI Portal), Naval Tuition Assistance (WAWF), and Post-9/11 (VA.gov portal).
  • Reconcile general ledger accounts, monitor payments, and process third party refunds, debt letters, and overpayments.
  • Communicate with students, sponsors, and university staff to resolve billing inquiries and payment discrepancies.
  • Process financial data transfers, run Banner jobs, and maintain accurate records for compliance and audits.
  • Support Niner Central and Bursar email inquiries, providing excellent customer service and financial guidance.
  • Stay current with sponsor policies, billing procedures, and process improvements to enhance efficiency.
Other Work Responsibilities

  • Train new third party billing staff on all third party processes across various financial functions, including Banner contract billing and vendor invoice portal systems, invoice calculations, payment receipt, monitoring, and application, as well as third party refunds.
  • Crosstrain and backup various functions or duties within the working group (student refunds, general Bursar Salesforce cases, cashier deposits, etc.), as assigned.
Departmental Preferred Experience, Skills, Training/Education

  • Bachelor's degree in business administration or accounting.
  • 1 year of professional specialized accounting office experience in handling invoicing, cash and cash equivalent items preferred.
  • At least 2 years experience working in an invoicing/billing position is preferred , previous employment experience in higher education desired.
  • Professional financial experience with billing and payments.
  • Banner experience preferred.
  • Intermediate/Advanced level in Microsoft Word and Excel
  • Gmail/Google Calendar and Google applications (drive, docs, sheets, forms) experience
  • Prior customer service experience
  • Professional and courteous written and verbal communications
  • Detail oriented and organized with ability to be able to multitask and strong attention to details
  • Ability to work in team environment.
Necessary Licenses or Certifications
Work Location Reese Bldg. 222
Posting date 03/13/2025
Closing date 03/30/2025
Proposed Hire Date 05/01/2025
Contact Information
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.

  • The Search Committee will not contact references without first verifying permission with the finalist.


Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have a Bachelor's degree in business administration or accounting?

    • Yes
    • No


  4. *
    Do you have at least one (1) years of professional specialized accounting office experience in handling invoicing, cash and cash equivalent items?

    • Less than one (1) year
    • 1 - 3 years
    • 3 - 5 years
    • 5 - 7 years
    • 7 - 10 years
    • 10+ years
    • my experience is not in the accounting office field but related field
    • None


  5. *
    Do you have two (2) years experience working in an invoicing/billing position as it relates to this position? If so, please explain your experience and ensure all your experience is listed on your application and resume

    (Open Ended Question)


  6. *
    Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced).

    (Open Ended Question)


  7. *
    Do you have prior experience working in an institution of higher education and working knowledge of Banner Finance? If yes, please explain.

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References


Optional Documents

Applied = 0
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