Mobile Sample and User Trial Operation Manager

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Bellevue, WA.

Mobile Sample and User Trial Operation Manager

Top Skills:

1. Organization
2. Time Management
3. Project management

Summary:

We are seeking a highly organized and detail-oriented Mobile Sample & User Trial Operation Manager to join our team. The ideal candidate will have experience in managing mobile sample collections and user trials and ensuring compliance with regulatory requirements.

Responsibilities:

• Oversee the end-to-end process of mobile sample collection, storage, and transportation.
• Develop and implement efficient workflows for mobile sample management.
• Coordinate with internal teams, including research and development, quality assurance, and logistics.
• Ensure compliance with relevant regulations, guidelines, and standard operating procedures (SOPs).
• Manage user trial operations, including participant recruitment, consent, and data collection.
• Collaborate with cross-functional teams to design and execute user trials.
• Monitor and analyze trial data to identify trends and areas for improvement.
• Maintain accurate records and documentation for all mobile sample collections and user trials.
• Provide regular updates to senior management on project progress and any issues that arise.
• Recruit and manage the overall user pool readily available for any upcoming projects and provide on-site training if necessary.
• Ensure UT devices are set up properly before the execution of the project, and/or update the device setup document as required.
• Create project status reports periodically (weekly, Monthly, etc.) as well as a final report when the project is finished.
• Gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs, and tables of information, and plan and prioritize multiple work assignments.
• Communicate with internal/external users professionally to maintain a good relationship with them to secure a strong user pool for the User Trial Project.
• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment with minimal supervision.
• Team player.
• Good time-management skills.
• Great interpersonal and communication skills.

Requirements:

• A bachelor's degree or higher in fields such as Management Information Systems, business administration, and marketing with additional preference given to those holding professional training in data management, analysis, and user experience research.
• 1-3 years of experience in the telecom industry.
• Strong communication skills for demonstrations and conducting end-user training.
• Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability (preferred).
• Ability to perform root cause analysis, decision analysis, and establish process mapping.
• Demonstrated English language competency in both written and oral communication modes for both internal and external communications.
• Working knowledge of Android, iOS, and Windows platforms.
• Strong understanding of regulatory requirements and guidelines (e.g., GCP, GLP, GMP).
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with laboratory information management systems (LIMS) is a plus.
• Attention to detail and ability to maintain accurate records.
• Flexibility to work in a fast-paced environment and adapt to changing priorities.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, and Paid Time Off plus more!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.